Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
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Complaints

Janvy leju 7 лет назад обновлен Aleksandr 7 лет назад 1

I'm not getting the site for YouTube video download please make a solution why I'm not having the site for a weak

Ответ
Aleksandr 7 лет назад

Hello, please, send us more details regarding the problem.

Could you please send a few links you can't download. We will check it out.

For the better understanding it'll be great to see a screenshot with the error.

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Suddenly it tells me this: 'No links were found' in Vivaldi 1.14.1077.55 which is chrome.

maurysz2 7 лет назад обновлен Aleksandr 7 лет назад 1
Ответ
Aleksandr 7 лет назад

Hello, our extension without problems supports Google Chrome, Yandex browser, Mozilla Firefox, Opera Stable, Safari.

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Button to download full album

Zontir 7 лет назад обновлен Aleksandr 7 лет назад 1

Hello

I'd like to suggest a very good idea that I've seen in other add-ons to download music from vk.
It's just a little extra button to download all the music found in the publication.  It is very useful when you often download 3 or 4 music all the time, such as EP, LP or Albums.

I've had to resort to other extensions for this useful feature.


I hope that in the next update you can place it

Greetings!


Ответ
Aleksandr 7 лет назад

Hello, SaveFrom.net team will not leave your idea without attention.
Thanks for using our SaveFrom.net Helper

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URL is not pasting

www shaik juveriya918 7 лет назад обновлен Aleksandr 7 лет назад 1
Ответ
Aleksandr 7 лет назад

Hello, please, send us more details regarding the problem.

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En lugar de descargarse, el vídeo se reproduce??

Freeman555 7 лет назад обновлен Aleksandr 7 лет назад 1
Ответ
Aleksandr 7 лет назад

Hello, after showing the playback, click on the video with the right button and save as.

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Please add the pause option during downloading videos .

a1_rakesh 7 лет назад обновлен Aleksandr 7 лет назад 1
Ответ
Aleksandr 7 лет назад

Hello, extension or site Savefrom.Net provides a download link, downloads a browser.

In the browser downloads, you can do this.

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not working on vevo videos

shobhitbbbr 7 лет назад обновлен Aleksandr 7 лет назад 1
Ответ
Aleksandr 7 лет назад

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Could you please send a few links you can't download. We will check it out.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

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video indirdikden sonra videoplayback yaziyo ne yapiyim videonun kendi ismi yazilsin

Agabala Oyunda 7 лет назад обновлен Aleksandr 7 лет назад 1
Ответ
Aleksandr 7 лет назад

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

In what capacity do you download?

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Not working on Facebook

Roadrunner 7 лет назад обновлен Aleksandr 7 лет назад 2
Ответ
Aleksandr 7 лет назад

Hello, Reinstall the extension after an older version is uninstalled. The current version is 7.58:

http://download.sf-helper.com/mozilla/helper_last.html

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Now getting error message "The download link not found" on Facebook videos

RSF bewildered 7 лет назад обновлен Aleksandr 7 лет назад 1

Trying to download videos from a private facebook community that I am an admin on.  We didn't change permissions. Suggestions?

Ответ
Aleksandr 7 лет назад

Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!

Сервис поддержки клиентов работает на платформе UserEcho