1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
Thank you for contacting Savefrom.Net support !
I was trying to download the video clip of this link and I can't https://www.youtube.com/watch?v=UpHodrqHTIw&feature=share
I was trying to download the video clip of this link and I can't
Hello, Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
Please, give us some more details regarding this problem (no download button,
the button is not clickable, button is calling, but nothing happens).
Cannot download subtitles with the video?!!
I'm using safari, the latest version. I've installed 7.30 of savefrom. Here's the file where subtitles are not downloading: I can't read the other areas to fill in!?!?
Hello, Subtitles can only be downloaded if they are connected to a video and not created automatically.
You can download them via: http://en.savefrom.net or SaveFrom.net Helper (extension).
Subtitles can be downloaded in an xml format.
Mozila 53 , SaveFrom 6.2 = do not download sounds
Mozila 53 , SaveFrom 6.2 = do not download sounds
Hello, Reinstall the extension after an older version is uninstalled. The current version is 7.31:
Здравствуйте, чтобы вам помочь, нам нужна от вас информация о вашем браузере и установленном расширении.
Подробно вы можете посмотреть здесь, скопировать, и прислать нам: http://ru.savefrom.net/user.php?info=1
Так же пришлите нам несколько ссылок на файлы которые у вас не скачиваются.
Спасибо за обращение в поддержку Savefrom.Net !
1.yandex version 17.3.1.840 2.savefrom Versiyon 7.30 3.https://www.hdfilmcehennemi.com/salgin-izle/
help me
Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net
How to set default video quality?
How to set default video quality? For now, the default is 720p. I prefer 360p.
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
Customer support service by UserEcho
