1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

Pictures can't be downloaded at FLICKR
The pictures can't be downloaded at Flickr

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net

Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.

videoplayback.txt file error # while click to the download button - - Please help !!!!!!

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.

How to unistall Savefrom.net Helper
Hi, i'm trying to unistall Savefrom.net Helper from my browser but looks like impossible. I tried to reset my browser but once opened the extension still there. I just download the extension here -->http://sf-helper.net/setup/SFHelper-Setup.exe?vid=388&uid=a83ad90e3187bc26&t=1559563624. I'm using Mozilla Firefox 67.0 and when i go into the panel of the extension i just can activated. For now it's not active and blocked but i want to remove it. I'm using Windows 10. Can you help me to remove it? Thanks

Hello, click the Windows Start button. The Start menu opens.
In the search field, at the bottom of the Start menu, type:% APPDATA% \ Mozilla \ Firefox \ Profiles \
Open the profile folder.
Close the browser before deleting files.
Delete in the extensions folder, delete helper-sig@savefrom.net
Also delete in the folder browser-extension-data remove helper-sig@savefrom.net

Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.
Customer support service by UserEcho