Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
+1
Naprawione

Unable to download Mail.Ru-Video((+_+))

Shinsuke «Сінсуке» 11 lat temu • Ostatnio zmodyfikowane przez Лемур 10 lat temu • 1
Unable to download Mail.Ru-Video((+_+))
Odpowiedź
Aleksandr 10 lat temu
Please specify address of the page (URL) from where you try to download the file. version of your browser and the extension?
+1
To nie jest błąd

your download service continually drops the connection on the video, making me have to start a new download.

11 lat temu • Ostatnio zmodyfikowane przez Maksym 11 lat temu • 1

your download service continually drops the connection on the video, making me have to start a new download. this is a poor service and its sucking your BW dry, a lower download rate would be easily worth not having to to restart 5 times. 

Odpowiedź
Maksym 11 lat temu

it happens because of the quality of your e-net connection

+1
Ukończony

Add MP3 format in video downloading

rashid alkamali 11 lat temu • Ostatnio zmodyfikowane przez Aleksandr 10 lat temu • 2
Please add MP3 file option for downloading a video
Thanks.
Odpowiedź
Aleksandr 10 lat temu
We'll try to do it's in May
+1
Naprawione

ok.ru does not work for some movies getting red error

Osman Duman 9 lat temu • Ostatnio zmodyfikowane przez Aleksandr 9 lat temu • 5

example urls http://ok.ru/video/43045948084

or

http://ok.ru/video/43052632756?fromTime=0


most of the movies does not work for me. ı used VPN to be sure they did not ban my ip

nothing changed

Odpowiedź
Aleksandr 9 lat temu

Hello, in order to help you better I need the following information.
Please, send me the information listed here:

http://en.savefrom.net/user.php?info=1

+1
Thanks

My thanks!

Vardan Kaladzhyan 11 lat temu • Ostatnio zmodyfikowane przez Maksym 11 lat temu • 0

Thank you for providing us with such an awesome plug-in. It is really helpful and exciting!

Odpowiedź
Maksym 11 lat temu

We are glad to help you.

+1
Z odpowiedzią

if you make a android version it would be great because there is no similar apps like this one

Ikbal Khan 10 lat temu • Ostatnio zmodyfikowane przez Aleksandr 10 lat temu • 2
Odpowiedź
Aleksandr 10 lat temu
Hi, install mobile browser for Android Mozilla Firefox.
Install Assistant from our website: http://en.savefrom.net/?rmode=false
+1
Z odpowiedzią

can't download video from youtube please help thanks

Ðon Ðon 9 lat temu • Ostatnio zmodyfikowane przez Aleksandr 9 lat temu • 2

Sorry, can't download some video from youtube please help thanks

Odpowiedź
Aleksandr 9 lat temu

Hello, in order to help you better I need the following information.
Please, send me the information listed here:

http://en.savefrom.net/user.php?info=1

Do you download via the extension SaveFrom.net Helper or the
website SaveFrom.net?

Please, send to me a link to a video that will not be downloaded.

+1
Naprawione

Unable to donwload from soundcloud.com

Johannes Etzel 11 lat temu • Ostatnio zmodyfikowane przez Aleksandr 10 lat temu • 4
I cannot download from soundcloud.com since yesterday. Google Chrome says: "Missing file"
Odpowiedź
Aleksandr 10 lat temu
hello.give the links that you couldn't download.
what is your browser?name & version?
what is the version of SaveFrom.net helper?
you can get to know the version using the link...
http://en.savefrom.net/user.php?info=1
+1
Odrzucone

Please, make available the extension for JPopsuki website. I really need some videos in this site.

Jean Naves Maiolini 10 lat temu • Ostatnio zmodyfikowane przez Aleksandr 10 lat temu • 2
I use a lot this site: http://www.jpopsuki.tv/ , and I would love if you could make available the extension for this website too. :)
Odpowiedź
Aleksandr 10 lat temu
Hi, if your idea will support users, it will be implemented.


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