Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
+1
Answered

mail.ru download function is not working, it was working 2 hours ago, is there a problem?

Reklamcı Tasarım Ajansı 11 years ago updated by Aleksandr 10 years ago 3
mail.ru download function is not working, it was working 2 hours ago, is there a problem?
Answer
Aleksandr 10 years ago
hello.give the links that you couldn't download.
what is your browser?name & version?
what is the version of SaveFrom.net helper?
you can get to know the version using the link...
http://en.savefrom.net/user.php?info=1
+1
Declined

Estaría genial si hicieran esta página en APP para android

joseguadalupe gtz perez 10 years ago updated by Aleksandr 10 years ago 2
La página me parece perfecta, me gustaría mucho si existiera una aplicación de este tipo para android... Muchas gracias por la atencion... :)
Answer
Aleksandr 10 years ago
Hola!
Gracias.
Vamos a considerar su oferta.
+1
Answered

i cant download any video whenever i click on download button a red circle appers in front of the format.

himmy 10 years ago updated by Aleksandr 10 years ago 3
Answer
Aleksandr 10 years ago
Hello.give the links that you couldn't download.
What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1
+1
Fixed

Application is the latest version. However update notification not stop

Shinsuke «Сінсуке» 11 years ago updated by Aleksandr 10 years ago 2
+1
Answered

Hello, is there some way I can stop the extension from updating to its newest version? This new version doesn't work

Rob J 11 years ago updated by Aleksandr 10 years ago 2
My extension keeps automatically updating to a new version, which doesn't work at all. How can I stop the extension from updating automatically?
+1
Fixed

Savefrom.net extension is not working

adeel saeed 11 years ago updated by Лемур 10 years ago 1
Savefrom.net extension is not working, because Google has blocked the extensions that are not from Google store. Please solve this problem.......
+1
Not a bug

Unable to download highest resolution video available on youtube with audio

Paul J 11 years ago updated by Aleksandr 10 years ago 2
Options are presented in different resolutions, but on all the videos I have tried the highest resolution available does not include audio. The lower resolutions do include audio

http://www.youtube.com/watch?v=ROnb5ouBjNc#t=0

Have tried helper, ssyoutube, and from web site
Answer
Aleksandr 10 years ago
because of the technical reasons series of videos are without sound,as well as 1080p
+1
Fixed

error

Filbert Resurreccion 9 years ago updated by Aleksandr 9 years ago 6

can't downlaod facebook video!

Answer
Aleksandr 9 years ago

Hello, to be able to help you I need more information.

The name and version of your browser (the version you can see in the menu "About browser").

The extension version can be found in the extension menu (click the green arrow).

Please, send to me a link to a video that will not be downloaded.