Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
Antwoord
Aleksandr 7 jaar geleden

Hello, extension or site Savefrom.Net provides a link for downloading, downloads a browser, the reason is most likely in it.

0
Under review

it does not work on vk site

Iakov khudiakov 7 jaar geleden • bijgewerkt door Aleksandr 7 jaar geleden • 1
Antwoord
Aleksandr 7 jaar geleden

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Could you please send a few links you can't download. We will check it out.

Please, give us some more details regarding this problem (no download button,
the button is not clickable, button is calling, but nothing happens).


0
Under review

no option for idm please add it

dhanjuharman5 7 jaar geleden • bijgewerkt door Aleksandr 7 jaar geleden • 1

now no option of idm downloader solve it


Antwoord
Aleksandr 7 jaar geleden

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

0
Under review

kok gak bisa nonton semua videonya sih?

Az-zahra 7 jaar geleden • bijgewerkt door Aleksandr 7 jaar geleden • 1
Antwoord
Aleksandr 7 jaar geleden

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

0
Thanks

1 No. Site

Gun Esh 7 jaar geleden • bijgewerkt door Aleksandr 7 jaar geleden • 2
Antwoord
Aleksandr 7 jaar geleden

Hi. Thanks for using our resources.

0
Under review

Firefox 55.0.03 SaveFrom.net 7.49 http://ok.ru/video/311197698690

viktorfast 7 jaar geleden • bijgewerkt door Aleksandr 7 jaar geleden • 1

Can not download video from http://ok.ru/video/311197698690

Antwoord
Aleksandr 7 jaar geleden

Hello, Reinstall the extension after an older version is uninstalled:

http://download.sf-helper.com/mozilla/helper_last.html

0
Fixed

SaveFrom.net-Helper doesn't work anymore with YouTube.

Nebioso Bahrohtto 7 jaar geleden • bijgewerkt door Aleksandr 7 jaar geleden • 2

In Safari 7.1.7, SaveFrom.net-Helper 7.48 doesn't download anything from YouTube since two days now. Many other video sites still work.

Antwoord
Aleksandr 7 jaar geleden

Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.
Best, SaveFrom.net Team

0
Beantwoord

Doesn't work with Safari 10.1.2

eugenedent 7 jaar geleden • bijgewerkt door Aleksandr 7 jaar geleden • 4
Antwoord
Aleksandr 7 jaar geleden

Hello, please give us more details.

0
Beantwoord

http://www.imooc.com/video/15740

mag1c_shen_09 7 jaar geleden • bijgewerkt door Aleksandr 7 jaar geleden • 2

cant download this site video

Antwoord
Aleksandr 7 jaar geleden

Hello, Please, use our extension Video Downloader Pro: http://videodownloaderpro.net
Video Downloader Pro is a magic tool helping you download any media content from any website all over the Net.
Possibly, it will download from the website you want.

0
Beantwoord

issue

leechie112127 7 jaar geleden • bijgewerkt door Aleksandr 7 jaar geleden • 2

Latest Safari Version Latest MAC OS  have a problem downloading files from Google drive shared to me.

Antwoord
Aleksandr 7 jaar geleden

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.



Customer support service by UserEcho