Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:
1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
       	1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
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            Answer
        
        
            Aleksandr
             10 year бұрын
        
        What browser do you use?
If you use FireFox, please, update the extension to 1.86.1 or later.
https://addons.mozilla.org/en-US/firefox/addon/savefromnet-helper/versions/
            
            Answer
        
        
            Aleksandr
             10 year бұрын
        
        Hello, please, update the extension to 1.86.1 or later.
https://addons.mozilla.org/en-US/firefox/addon/savefromnet-helper/versions/
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        Fixed
        
        
    
    
    
    
        
    
    
    
        
            
            
	
		
		
		
			
		
		
	
              
            
            
            Yandex.browser not find links on youtube
        
    
    
    
    
    
    
    
	Расширение для Яндекс.броузер перестало находить ссылки для скачивания с youtube. Пару дней назад работал нормально. Теперь пусто. Пичалька(
            
            Answer
        
        
            Aleksandr
             10 year бұрын
        
        Здравствуйте, для более эффективной помощи мне нужна следующая информация.
Подскажите версии браузера и установленного помощника, их можно узнать пройдя по ссылке: http://ru.savefrom.net/user.php?info=1
Пришлите ссылку на видео которое не можете скачать.
Подскажите версии браузера и установленного помощника, их можно узнать пройдя по ссылке: http://ru.savefrom.net/user.php?info=1
Пришлите ссылку на видео которое не можете скачать.
            
            Answer
        
        
            Aleksandr
             10 year бұрын
        
        this video is forbidden for watching in a list of countries. that's why you can't download it.
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        Fixed
        
        
    
    
    
    
        
    
    
    
        
            
            
	
		
		
		
			
		
		
	
              
            
            
            preference file of chrome ruined
        
    
    
    
    
    
    
    
	after installed SaveFromNetHelper-Web-Inst-340(choosed english lauguage because not chinese option), chrome 34.0.1847.116 m(chinese lauguage) report that preference file ruined, all other extensions are gone. I have to reinstall chrome for recover.
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        Answered
        
        
    
    
    
    
        
    
    
    
        
            
            
	
		
		
		
			
		
		
	
              
            
            
            i wanna try to add savefromnet in my browser but it can't add
        
    
    
    
    
    
    
    
	i wanna try to add helper to add in my browser but when i try to add they need permission but when i give permissionit wanna open a new windows and open my browser as administrator but i wanna use it on my standard user but it can't add there i try many time but can't add there so please help me...to add helper and post answer because in my lab many user are facess these problem.
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        Answered
        
        
    
    
    
    
        
    
    
    
        
            
            
	
		
		
		
			
		
		
	
              
            
            
            VK Audio Info Button
        
    
    
    
    
    
    
    
	hey, where is the info button? I don't know how many kbps i get when i download a song from VK, please fix it, bring it back, it's a great function
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