Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Fixed

very disappointed . savefrom,net wont download anything from firefox browser

Brett Peake 11 year бұрын • updated by Aleksandr 9 year бұрын • 2
Answer
Aleksandr 9 year бұрын

Hello, please, update the extension to 1.86.1 or later.

https://addons.mozilla.org/en-US/firefox/addon/savefromnet-helper/versions/


0
Fixed

Yandex.browser not find links on youtube

Роман Радецкий 10 year бұрын • updated by Aleksandr 9 year бұрын • 2

Расширение для Яндекс.броузер перестало находить ссылки для скачивания с youtube. Пару дней назад работал нормально. Теперь пусто. Пичалька(

Answer
Aleksandr 9 year бұрын
Здравствуйте, для более эффективной помощи мне нужна следующая информация.
Подскажите версии браузера и установленного помощника, их можно узнать пройдя по ссылке: http://ru.savefrom.net/user.php?info=1
Пришлите ссылку на видео которое не можете скачать.
0
Not a bug

​rutv problem

11 year бұрын • updated by Aleksandr 9 year бұрын • 2
Answer
Aleksandr 9 year бұрын
this video is forbidden for watching in a list of countries. that's why you can't download it.
0
Fixed

preference file of chrome ruined

Wins Stars 11 year бұрын • updated by Aleksandr 9 year бұрын • 2
after installed SaveFromNetHelper-Web-Inst-340(choosed english lauguage because not chinese option), chrome 34.0.1847.116 m(chinese lauguage) report that preference file ruined, all other extensions are gone. I have to reinstall chrome for recover.
0
Answered

Just add ss before the Youtube in Link ,press Enter and get the Savefrom page download video :) :) :)

mohamed labiad 10 year бұрын • жаңартылды 10 year бұрын • 3
Answer
Лемур 10 year бұрын
Hello!
Just so.
0
Answered

i wanna try to add savefromnet in my browser but it can't add

Sachin Yadav 10 year бұрын • updated by Aleksandr 9 year бұрын • 2
i wanna try to add helper to add in my browser but when i try to add they need permission but when i give permissionit wanna open a new windows and open my browser as administrator but i wanna use it on my standard user but it can't add there i try many time but can't add there so please help me...to add helper and post answer because in my lab many user are facess these problem.
0
Answered

VK Audio Info Button

Arsen Mkrtchyan 11 year бұрын • updated by Aleksandr 9 year бұрын • 2
hey, where is the info button? I don't know how many kbps i get when i download a song from VK, please fix it, bring it back, it's a great function
Answer
Aleksandr 9 year бұрын
Hello, we'll try to fix it ASAP.
0
Answered

bağlantı bulunamadı msj veriyor

TC Ahmet Fehmi Kaptanoğlu 9 year бұрын • updated by Aleksandr 9 year бұрын • 3

vıdeo indirmiyor neden?

Türkçe yokmu?

Answer
Aleksandr 9 year бұрын

Hello, please give us more details.

0
Declined

It lacks the settings to save my favorite format ( 360p )

David Ruiz 10 year бұрын • updated by Aleksandr 9 year бұрын • 2 
It lacks the settings to save my favorite format ( 360p ) because I have to be opening the list and conflicts with "Internet Download Manager (IDM)" and download in higher resolution available ( 720p for example ), starts and I have always cancel. 
It's annoying!


	

	

    

    

	


	

	
	
    


  
  

  

  
    

    


      

        

      

    
      

        
      
          
    
    
    
    

    

  
  


  

  

    


    
    

    



    
    
    
     


        




        

            
            Answer
        

        

            Aleksandr
             9 year бұрын
        


        
Hello, we'll try to do this if the idea collects many votes.


    

    
    
    

    






  

  





















   	
       



    







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            Can I download only part of a youtube video?
        
    

    


    
    

        John Smith 9 year бұрын


        
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             updated by Aleksandr 9 year бұрын • 
        

        
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Can I download only a section of a video (1:25-2:35) on a 5 minute video etc.


	

	

    

    

	


	

	
	
    


  
  

  

  
    

    


      

        

      

    
      

        
      
          
    
    
    
    

    

  
  


  

  

    


    
    

    



    
    
    
     


        




        

            
            Answer
        

        

            Aleksandr
             9 year бұрын
        


        
Hello, you can not download.


    

    
    
    

    






  





  
  








       	

        
   







  


          
          


          


          
          

            

              
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