Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Under review

no descarga mp4

kurenaiwoodskanami43 6 year бұрын updated by Aleksandr 6 year бұрын 1
Answer
Aleksandr 6 year бұрын

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could
you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

0
Under review

depuis j'essaye de telecharge sachant qu'il ya le lien mais sa refuse je ne sais pas pourquoi

pouvoirargent 6 year бұрын updated by Aleksandr 6 year бұрын 1
Answer
Aleksandr 6 year бұрын

Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.

0
Under review

youtube error descarga videoplayback

ERROR youtube 6 year бұрын updated by Aleksandr 6 year бұрын 1

No descarga videos de youtube sale un mensaje videoplayback espero lo solucionen pronto gracias

Answer
Aleksandr 6 year бұрын

Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.

0
Under review

I can't dowload this https://www.dailymotion.com/video/x76oc2u

Patty 6 year бұрын updated by Aleksandr 6 year бұрын 1

That link appear to dowload but when i click on the botton this dessapear

Answer
Aleksandr 6 year бұрын

Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.

0
Under review

Доброго дня!

nekr_olga 6 year бұрын updated by Aleksandr 6 year бұрын 1

Допоможіть будь-ласка! Перестало зкачувати з ВК альбоми, тільки одне фото завантажити можна

Answer
Aleksandr 6 year бұрын

Здравствуйте, для эффективной помощи нам нужна информация о расширении и браузере.
Скопируйте и пришлите информацию указанную здесь: http://ru.savefrom.net/user.php?info=1

0
Under review

.AAC files that I'm downloading with your service do not works in iTunes.

adp10 6 year бұрын updated by Aleksandr 6 year бұрын 2

Some time ago all was fine. In other services format coding is fine, but I want to use SaveFrom anyway. Could you do anything with this?

Answer
Aleksandr 6 year бұрын

Hello, thank you for the information.
Our developers will find out what could be the problem and try to fix it.

0
Under review

how do I disable getting messages from en.save.net? I do NOT, NOT, NOT want the messages.

Hate en save net 6 year бұрын updated by Aleksandr 6 year бұрын 1

I want to STOP getting messages from en.save.net, please how do I disable this. I am so fed up with these messages. Please how do I disable otherwise I will report this to the Better Business Bureau.,

PLEASE, I HATE THEM!!!!!!!!!!!!!!!!!

Answer
Aleksandr 6 year бұрын

Hello, what is the name of your browser?

Send a screenshot of the message.

Answer
Aleksandr 6 year бұрын

Hello, thank you.

0
Under review

Add 480p Download Please.

rudranewaz1997 6 year бұрын updated by Sumit Kumar 6 year бұрын 1

Need 480 download option. Please Add this one

Answer
Aleksandr 6 year бұрын

Hello, there is no technical possibility, in order to download install the program Ummy Video Downloader:

http://videodownloader.ummy.net

0
Under review

por qué no me da la posibilidad de descargar

dmartinezizquierdo 6 year бұрын updated by Aleksandr 6 year бұрын 1
Answer
Aleksandr 6 year бұрын

Hello, please, send us more details regarding the problem.