Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Answered

Latest update fail! Wont download anything!!! Please fix this!

msheske19 10 ár síðan • updated by Aleksandr 10 ár síðan • 2
Answer
Aleksandr 10 ár síðan

Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

0
Answered

Soundcloud Album Art

Captain Price 10 ár síðan • updated by Aleksandr 10 ár síðan • 2

I want the extension to download the album art (with the song and attach them) which belong to the songs in soundcloud. Is it possible. I think it would be a good feature. Its nice to see a pic in the phone which relates the music. Otherwise you guys rock. Amazing extension.

Answer
Aleksandr 10 ár síðan

Hello, no, you can not download the cover extension.

0
Answered

Google no responde. Quieres reiniciarlo? pero si sigue funcionando

andressanchezjose as 10 ár síðan • updated by Aleksandr 10 ár síðan • 2

a cada rato me dice si quiero reiniciarlo

Answer
Aleksandr 10 ár síðan

Hello, in order to help you better I need the following information.
Please, send me the information listed here:

http://en.savefrom.net/user.php?info=1

0
Answered

don't download from periscope, younow, keek, anyway many streams sites

topz_117 10 ár síðan • updated by Aleksandr 10 ár síðan • 2
Answer
Aleksandr 10 ár síðan

Hello, please give us more details.

0
Fixed

Doesn't download facebook videos :(

Safooy 10 ár síðan • updated by Aleksandr 10 ár síðan • 2

Yesterday it was downloading facebook videos but now I can't

Answer
Aleksandr 10 ár síðan

Hello, in order to help you better I need the following information.
Please, send me the information listed here:

http://en.savefrom.net/user.php?info=1

Please, send to me a link to a video that will not be downloaded.

Do you download via the extension SaveFrom.net Helper or the

website SaveFrom.net?

0
Answered

Remove video without audio

vj parmar 10 ár síðan • updated by Aleksandr 10 ár síðan • 2

is there any use ofis there any use of a video without audio. why you showing that option. i lost my lots of data in mute video.

Answer
Aleksandr 10 ár síðan

Hello, if you do not need the video without sound, do not download it.

In the Select which clearly indicated there is a video with sound and what not.

0
Answered

Accy Man

gooshywarsh@waccyman net 10 ár síðan • updated by Aleksandr 10 ár síðan • 2

This is free...right?

Answer
Aleksandr 10 ár síðan

Hello,extension absolutely free:

http://en.savefrom.net/user.php

0
Answered

It says no links found

himanshukachhela007 10 ár síðan • updated by Aleksandr 10 ár síðan • 2

Browser: Chrome 50.0.2661 Windows 8.1 User Agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/50.0.2661.102 Safari/537.36 Extension: userjs-chrome 5.97.2

Answer
Aleksandr 10 ár síðan

Hello, reinstall the expansion before removing the previous, current version 6.25.2

The information how to install the extension to Google Chrome browser

can be found here: http://en.savefrom.net/faq.php#ext_inst_chrome

0
Answered

mobil youtube de coğu vido da indirme bağlantısı yok

mustafa kerem tanrıverdi 10 ár síðan • updated by Aleksandr 10 ár síðan • 3

mobil youtube de coğu vido da indirme bağlantısı yok diyor

Answer
Aleksandr 10 ár síðan

Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

Do you download via the extension SaveFrom.net Helper or the

website SaveFrom.net?

0
Answered

how do i uninstall this from safari?

ineedhelp 10 ár síðan • updated by Aleksandr 10 ár síðan • 3

savefrom.net helper doesn't show in my extensions. what should i do? please answer asap thanks! :)

Answer
Aleksandr 10 ár síðan

Hi, check out this video:



Customer support service by UserEcho