Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Answered

download button not working in youtube, please fixed it!

dhikaliza13 8 ár síðan updated by Aleksandr 8 ár síðan 2
Answer
Aleksandr 8 ár síðan

Hello, Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information about your browser and extension.
You can find out this information on this page: http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

0
Fixed

i try to download 1.4 gb file but after 1.2 gb its stat showing 0 kb , it is only loss of my data fix it.

pura k 8 ár síðan updated by Aleksandr 8 ár síðan 2
Answer
Aleksandr 8 ár síðan

Hello, Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information about your browser and extension.
You can find out this information on this page: http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

0
Answered

i can't pause video downloadig

mafruhabss 8 ár síðan updated by Aleksandr 8 ár síðan 2

couple of days ago the pause button of downloading was working, but now it's not working anymore. it's a hidden button now

Answer
Aleksandr 8 ár síðan

Hello, download takes place by the browser, look in the settings.

Update or reinstall it from our site.

0
Answered

Idea for additional resource to enable download from - fotostrana.ru

Kurt Klaus 8 ár síðan updated by Aleksandr 8 ár síðan 2

It would be just great if you would have the option to download pictures and videos from fotostrana.ru - it's like vkontakte but Ukrainian...thanks in advance...

Answer
Aleksandr 8 ár síðan

Hello, SaveFrom.net team will not leave your idea without attention.

Thanks for using our SaveFrom.net Helper

0
Fixed

El titulo del video descargado por error lo pone "videoplayback"

riey 8 ár síðan updated by Aleksandr 8 ár síðan 2
Answer
Aleksandr 8 ár síðan

Hello, this extension has been fixed. Please, update or reinstall it from our site.

The latest version is 6.80: http://en.savefrom.net/user.php#helper_install

Thank you for using Savefrom.Net browser extension

0
Fixed

Cannot download a single video in Vk.com Oct 28 2016

Timothy 8 ár síðan updated by Aleksandr 8 ár síðan 2

Im using an apple computer, google chrome extension

Answer
Aleksandr 8 ár síðan

Hello.
Expansion corrected, update or reinstall from our site.
Current version 6.80: http://en.savefrom.net/user.php#helper_install

Thank you for using extension Savefrom.Net

0
Fixed

AYoutube downloading is not working

brocklanders87 8 ár síðan updated by Aleksandr 8 ár síðan 4

Iam using opera 41.0.2353.46 versoin

Save from net 6.76 version

When i am downloading any youtube video in 360p mp4 format instead of downloading it, Link opens in browser and starting playing the same video

Please fix it , having problem from two days

Answer
Aleksandr 8 ár síðan

Reinstall the extension after an older version is uninstalled:

https://addons.opera.com/addons/extensions/details/savefromnet-helper/?display=en

0
Fixed

Changing tab to playback mode instead of opening video with Windows Media Player.

Ijaiteetnt Dye (SnoozePackDisp 8 ár síðan updated by Aleksandr 8 ár síðan 2
Answer
Aleksandr 8 ár síðan

Hello.
Expansion corrected, update or reinstall from our site.
Current version 6.80: http://en.savefrom.net/user.php#helper_install

Thank you for using extension Savefrom.Net

0
Answered

cannot display the progress of ongoing downloads

zashipink 8 ár síðan updated by Aleksandr 8 ár síðan 2

cannot display the progress of ongoing downloads

Answer
Aleksandr 8 ár síðan

Hello, in order to help you better I need the following information.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

0
Thanks

​Very useful service

Patricia Van Ness 8 ár síðan updated by Aleksandr 8 ár síðan 2

Congratulation, good job!


Answer
Aleksandr 8 ár síðan

Hi. Thanks for using our resources.