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1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Fixed

Browser: Chrome 54.0.2840 Windows 8.1 User Agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/54.0.2840 .99 Safari/537.36 Extension: userjs-chrome 6.86.2 videos are naming videoplaback instaed of real name

deepeshbansalkota 8 ár síðan • updated by Aleksandr 8 ár síðan • 5

Browser: Chrome 54.0.2840 Windows 8.1 Extension: userjs-chrome 6.86.2

When i am downloading any video from the youtube with savefrom extension,it puts default name videoplaback instedb of its real name thats not good.

Any Solution?



Answer
Aleksandr 8 ár síðan

Hello, in what capacity you are downloading videos?

Send links to videos that you have downloaded in this capacity.

Answer
Aleksandr 8 ár síðan

Hello, please describe in more detail that you happened.

What exactly do you have installed and what happened to your computer?

0
Answered

iPad?

Bob Collins 8 ár síðan • updated by Aleksandr 8 ár síðan • 2

how do I use your service with my iPad

Answer
Aleksandr 8 ár síðan

Hello, you mean the site Savefrom.Net?

As the name of the site from which you want to download?

0
Not a bug

Vk Download Speed

Arifpw 8 ár síðan • updated by Aleksandr 8 ár síðan • 2

I updated my Mac to Sierra and also updated my SaveFrom Safari helper to 6.85. I've been seeing horrible download speeds ever since. For a 1 GB video, the download time is ever changing going up to 1 day or 16 hours if I'm lucky. I troubleshoot my Mac Sierra wifi problem and it didn't solve anything. It's still able to download a 1 GB video from Youtube though. Do you think this is Vk's fault?

Answer
Aleksandr 8 ár síðan

Hello, we, and our expansion has nothing to do with the download speed.

0
Fixed

No YouTube Audio File Name

hatahetahmad 8 ár síðan • updated by Aleksandr 8 ár síðan • 2

This is a great add-in to chrome but when i click "Download Playlist" it's give all the link I want but without file name in "YouTube Links"

Answer
Aleksandr 8 ár síðan

Hello, in order to help you better I need the following information.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Please give us more details.

0
Fixed

error ffmpeg

Jose Garcia 8 ár síðan • updated by Aleksandr 8 ár síðan • 5

Hola, cuando se descarga un archivo es en fomato ffmpeg que luego da error al abrir.


Me puede ayudar alguien


Answer
Aleksandr 8 ár síðan

Hello, thank you for contacting support in Savefrom.Net

This bug is known to us, we will try to fix in the nearby future.

0
Answered

i can not unistall this app

bboynemesis100 8 ár síðan • updated by Aleksandr 8 ár síðan • 2

please help me in unistal this app


Answer
Aleksandr 8 ár síðan

Hello, I need to know a name of your browser in order to help you with uninstalling.
Could you possibly help us and let us know what is the reason
you want to uninstall the extension from your computer?
Doesn’t it support your needs or you just didn’t like the extension itself?

Thanks. Your answer will help us to become better!

0
Answered

Would like to suggest that a new feature that allow users to download minus 1 music from any video/website

bunkcoon 8 ár síðan • updated by Aleksandr 8 ár síðan • 2
Answer
Aleksandr 8 ár síðan

Hello, SaveFrom.net team will not leave your idea without attention.

Thanks for using our SaveFrom.net Helper

0
Answered

It could be better if you support hotstar.com and voot.com

visalini225 8 ár síðan • updated by Aleksandr 8 ár síðan • 2

It could be better if you support hotstar.com and voot.com



Answer
Aleksandr 8 ár síðan

Hello, Please, use our extension Video Downloader Pro: http://videodownloaderpro.net
Video Downloader Pro is a magic tool helping you download any media content from any website all over the Net.

Possibly, it will download from the website you want.

0
Answered

unable to download hd videos from youtube

shayon 8 ár síðan • updated by Aleksandr 8 ár síðan • 2

from youtube

Answer
Aleksandr 8 ár síðan

Hello, in what format, and as you download a video?

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

Could you please send a few links you can't download. We will check it out.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1



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