Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Under review

No puedo descargar los videos

claudianeyliana 6 ár síðan • updated by Aleksandr 6 ár síðan • 1
Answer
Aleksandr 6 ár síðan

Estimado cliente:
Para ofrecerle ayuda de manera más eficaz, necesitamos disponer de los siguientes datos.
Por favor, copie y envíenos la información especificada aquí: http://es.savefrom.net/user.php?info=1

Envíenos, por favor, un par de enlaces de los vídeos que no puede descargar «para probar»
0
Under review

no puedo descargar desde mi Mac de youtube

barriletecosmicovicent 6 ár síðan • updated by Aleksandr 6 ár síðan • 3
Answer
Aleksandr 6 ár síðan

Hello, before downloading a video, hold down the <Alt> button and then the download button.

0
Under review

Gearbest page appearing after I start downloading https://youtu.be/hXzLfPAEhbw. Please help to sort it out. Thanks

mega1808 6 ár síðan • updated by Aleksandr 6 ár síðan • 1
Answer
Aleksandr 6 ár síðan

Hello, please, send us more details regarding the problem.

0
Answered

Safe from Net is missing in the browser

Wolfgang Bauer 6 ár síðan • updated by Aleksandr 6 ár síðan • 8

Hallo.

Windows 10 Pro 64bit
SFHelper-Setup-
[476a1d67d9529832 # 308 #]. Exe from https://en.savefrom.net/ is
installed. The helper icon is not in the browser Firefox Quantum 61.0.1
(64-bit) and [Download] button not in YouTube.

regards
Answer
Aleksandr 6 ár síðan

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

For the better understanding it'll be great to see a screenshot with the error. 
0
Under review

Baixando arquivo em duplicidade

Luiz Gilberto Cesarin 6 ár síðan • updated by Aleksandr 6 ár síðan • 1
Answer
Aleksandr 6 ár síðan

Hello, please, send us more details regarding the problem.

0
Under review

can't download videos with Safari version 11.1.2. Is savefrom.net version 7.74 not compatible with safari version?

jenniferyu 6 ár síðan • updated by Aleksandr 6 ár síðan • 1

I downloaded waveform.net version 7.74 to Safari 11.1.2, but the downloading is unsuccessful.  It just stuck at the youtube site. Before it used to be pretty smooth, but it does not work this time. Please help. 

Answer
Aleksandr 6 ár síðan

Hello, before downloading a video, hold down the <Alt> button and then the download button.

0
Under review

my mac book pro not download for you tube

patelbrijesh7772 6 ár síðan • updated by Aleksandr 6 ár síðan • 1

my mac book pro not download for you tube

Answer
Aleksandr 6 ár síðan

Hello, most likely you have Safari.

Before downloading a video, hold down the <Alt> button and then the download button.

0
Under review

descargar desde yutube

lo quiero descargar 6 ár síðan • updated by Aleksandr 6 ár síðan • 1
Youtube video
Answer
Aleksandr 6 ár síðan

Hello, please, send us more details regarding the problem.

Answer
Aleksandr 6 ár síðan

Hello, please, send us more details regarding the problem.

For the better understanding it'll be great to see a screenshot with the error. 

What is your Operating System?

What’s your country?

How is the name of your browser?

Answer
Aleksandr 6 ár síðan

Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.



Customer support service by UserEcho