Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Under review

I can’t download anything

ldiazpuresexiness 6 years ago • updated by Aleksandr 6 years ago • 1

it always takes me to an ad page 

Answer
Aleksandr 6 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

0
Under review

youtube is stuck

Duane 6 years ago • updated by Aleksandr 6 years ago • 3

can't download anything, 

Answer
Aleksandr 6 years ago

Hello, write us the name of your browser.

0
Under review

Version 7.74 Youtube download gets stuck and will not download!

danatruong2003 6 years ago • updated by Aleksandr 6 years ago • 3

Please fix this bug, it has been going on for days now. Every time I click download the page freezes!! Thank you. 

Answer
Aleksandr 6 years ago

Hello, tell me the name of your browser?

0
Under review

safari 11.1.2 savefromnet 7.74 no descarga. comienza y no termina

jorgealbertoaraya 6 years ago • updated by Aleksandr 6 years ago • 1
Answer
Aleksandr 6 years ago

Hello. Before downloading a video, hold down the <Alt> button and then the download button.

0
Under review

How to download videos

Satheesh 6 years ago • updated by Aleksandr 6 years ago • 1
Answer
Aleksandr 6 years ago

Hello, please, send us more details regarding the problem.

0
Under review

buenos dias pueden reenviarme un formato que estaba llenando de una recompeza

zorrillaw 6 years ago • updated by Aleksandr 6 years ago • 1
Answer
Aleksandr 6 years ago

Hola y gracias por contactarnos. Por favor, bríndenos algunos detalles adicionales con respecto al problema. ¡Gracias!

0
Under review

Como descargo musica si no me aparece la opcion de audio

Luis brayan 6 years ago • updated by Aleksandr 6 years ago • 1
Answer
Aleksandr 6 years ago

Hello, in order to download MP3 from Youtube you need to install our program Ummy Video Downloader,
Also with the help of it you can download videos in high quality with sound: https://videodownloader.ummy.net

Answer
Aleksandr 6 years ago

Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!

0
Under review

Link tidak muncul saat di tempel pada kotak URL

feri 6 years ago • updated by Aleksandr 6 years ago • 1
Answer
Aleksandr 6 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

Could you please send a few links you can't download. We will check it out.

Answer
Aleksandr 6 years ago

Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!



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