1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1

Why does porn always pop up when I download a video?
Every time I try to download a video a new window pops up with porn. How do I stop this from happening???

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

в ВК не возможно скачать музыку(пишет не удалось определить размер файла)браузер Opera

Здравствуйте, для браузера Opera расширение с исправлением находится у модераторов на проверке.

Hello, downloads browser. How is the download you can see in the browser downloads.

Dailymotion download links very unreliable. Please investigate.
Have to keep processing the same Dailymotion video link dozens of times before it maybe works. Please can you investigate and make this as great as it used to be>

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.
Customer support service by UserEcho