1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Estimado cliente:
Para ofrecerle ayuda de manera más eficaz, necesitamos disponer de los siguientes datos.
Por favor, copie y envíenos la información especificada aquí: http://es.savefrom.net/user.php?info=1
Hello, before downloading a video, hold down the <Alt> button and then the download button.
Safe from Net is missing in the browser
Hallo.
Windows 10 Pro 64bit
SFHelper-Setup-
[476a1d67d9529832 # 308 #]. Exe from https://en.savefrom.net/ is
installed. The helper icon is not in the browser Firefox Quantum 61.0.1
(64-bit) and [Download] button not in YouTube.
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
can't download videos with Safari version 11.1.2. Is savefrom.net version 7.74 not compatible with safari version?
I downloaded waveform.net version 7.74 to Safari 11.1.2, but the downloading is unsuccessful. It just stuck at the youtube site. Before it used to be pretty smooth, but it does not work this time. Please help.
Hello, before downloading a video, hold down the <Alt> button and then the download button.
Hello, most likely you have Safari.
Before downloading a video, hold down the <Alt> button and then the download button.
Hello, please, send us more details regarding the problem.
For the better understanding it'll be great to see a screenshot with the error.
What is your Operating System?
What’s your country?
How is the name of your browser?
Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.
Service d'assistance aux clients par UserEcho
