Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Foorum: Savefrom(EN)
0
Answered

Extension for edge browser

Bipin Paul 8 aastat tagasi • uuendaja Aleksandr 8 aastat tagasi • 2

When Extension for edge Browser is coming ?

Vasta
Aleksandr 8 aastat tagasi

Hello.
Our extension without problems supports Google Chrome, Yandex, Mozilla Firefox, Opera 41, Opera 12.17, Safari.

0
Answered

لماذا لا يمكنني تنزيل الفديو الآن؟؟؟هل هنالك مشكله

Tabark abd alrhman 8 aastat tagasi • uuendaja Aleksandr 8 aastat tagasi • 2

حاولت تنزيل فديو لكنه يقول لي ان هنالك صيانات او إصلاحات مؤقته؟؟

Vasta
Aleksandr 8 aastat tagasi

Hello, Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information about your browser and extension.
You can find out this information on this page: http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

0
Not a bug

Unable to download youtube video

Alvin Garcia 8 aastat tagasi • uuendaja Aleksandr 8 aastat tagasi • 6

Hi,


I'm unable to download a set of new videos:

Youtube video

Youtube video

Youtube video

Youtube video

Youtube video

I always seem to sturggle downloading new videos from this user.

Vasta
Aleksandr 8 aastat tagasi

Hello, Thanks for contacting us.

In order to help you faster we need some additional information:
Are you using any proxy server?
In which country are you?

On the website you can watch this video you want to download?

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

0
Answered

problème de téléchargemement

bb60 8 aastat tagasi • uuendaja Aleksandr 8 aastat tagasi • 2

Bonjour, je viens de telecharger votre module. je souhaite telecharger des video via VK, le bouton telecharger est bien positionné sur le fichier vk mais impossible de telecharger car il me dit qu'il n'y a aucun lien trouvé. Merci d'avance pour votre reponse

Vasta
Aleksandr 8 aastat tagasi

Hello, Sorry for inconvenience we caused. We will try to fix it ASAP.

0
Answered

download button not working in youtube, please fixed it!

dhikaliza13 8 aastat tagasi • uuendaja Aleksandr 8 aastat tagasi • 2
Vasta
Aleksandr 8 aastat tagasi

Hello, Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information about your browser and extension.
You can find out this information on this page: http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

0
Fixed

i try to download 1.4 gb file but after 1.2 gb its stat showing 0 kb , it is only loss of my data fix it.

pura k 8 aastat tagasi • uuendaja Aleksandr 8 aastat tagasi • 2
Vasta
Aleksandr 8 aastat tagasi

Hello, Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information about your browser and extension.
You can find out this information on this page: http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

0
Answered

i can't pause video downloadig

mafruhabss 8 aastat tagasi • uuendaja Aleksandr 8 aastat tagasi • 2

couple of days ago the pause button of downloading was working, but now it's not working anymore. it's a hidden button now

Vasta
Aleksandr 8 aastat tagasi

Hello, download takes place by the browser, look in the settings.

Update or reinstall it from our site.

0
Answered

Idea for additional resource to enable download from - fotostrana.ru

Kurt Klaus 8 aastat tagasi • uuendaja Aleksandr 8 aastat tagasi • 2

It would be just great if you would have the option to download pictures and videos from fotostrana.ru - it's like vkontakte but Ukrainian...thanks in advance...

Vasta
Aleksandr 8 aastat tagasi

Hello, SaveFrom.net team will not leave your idea without attention.

Thanks for using our SaveFrom.net Helper

0
Fixed

El titulo del video descargado por error lo pone "videoplayback"

riey 8 aastat tagasi • uuendaja Aleksandr 8 aastat tagasi • 2
Vasta
Aleksandr 8 aastat tagasi

Hello, this extension has been fixed. Please, update or reinstall it from our site.

The latest version is 6.80: http://en.savefrom.net/user.php#helper_install

Thank you for using Savefrom.Net browser extension

0
Fixed

Cannot download a single video in Vk.com Oct 28 2016

Timothy 8 aastat tagasi • uuendaja Aleksandr 8 aastat tagasi • 2

Im using an apple computer, google chrome extension

Vasta
Aleksandr 8 aastat tagasi

Hello.
Expansion corrected, update or reinstall from our site.
Current version 6.80: http://en.savefrom.net/user.php#helper_install

Thank you for using extension Savefrom.Net



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