1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Can I donate?
Hey, guys! LOVE your service, and use it all the time. Thank you so much! Is there a way I can donate to help offset your costs, or do you have a more efficient means?
Hello. There is no donation needed — your "Thank you" is quite enough.
just plays video will download
sometimes the video will not download and just automatically plays video what is the point of this when i can watch the video on youtube i wanna save the video for later dipshit
Hello, this extension has been fixed. Please, update or reinstall it from our site.
The latest version is 6.85: http://en.savefrom.net/user.php#helper_install
Thank you for using Savefrom.Net browser extension
Hello, Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information about your browser and extension.
You can find out this information on this page: http://en.savefrom.net/user.php?info=1
Please, send us links for files, which can't be downloaded.
Steve Jobs dead and Apple ready to follow his way...
I was watching CNN and MSNBC when your Update popped-up on Nov 5th. After I have installed update I cannot watch http://www.livenewschat.eu/top/ it says "Connecting to stream arbitration server…" and stays like that forever! Steve Jobs dead!
Hello.
Our extension without problems supports Google Chrome, Yandex, Mozilla Firefox, Opera 41, Opera 12.17, Safari.
لماذا لا يمكنني تنزيل الفديو الآن؟؟؟هل هنالك مشكله
حاولت تنزيل فديو لكنه يقول لي ان هنالك صيانات او إصلاحات مؤقته؟؟
Hello, Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information about your browser and extension.
You can find out this information on this page: http://en.savefrom.net/user.php?info=1
Please, send us links for files, which can't be downloaded.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
Unable to download youtube video
Hi,
I'm unable to download a set of new videos:
I always seem to sturggle downloading new videos from this user.
Hello, Thanks for contacting us.
On the website you can watch this video you want to download?
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
problème de téléchargemement
Bonjour, je viens de telecharger votre module. je souhaite telecharger des video via VK, le bouton telecharger est bien positionné sur le fichier vk mais impossible de telecharger car il me dit qu'il n'y a aucun lien trouvé. Merci d'avance pour votre reponse
Hello, Sorry for inconvenience we caused. We will try to fix it ASAP.
Hello, Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information about your browser and extension.
You can find out this information on this page: http://en.savefrom.net/user.php?info=1
Please, send us links for files, which can't be downloaded.
Hello, Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information about your browser and extension.
You can find out this information on this page: http://en.savefrom.net/user.php?info=1
Please, send us links for files, which can't be downloaded.
Customer support service by UserEcho
