Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
En revisión

it does not work on vk site

Iakov khudiakov hace 8 años actualizado por Aleksandr hace 8 años 1
Respuesta
Aleksandr hace 8 años

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Could you please send a few links you can't download. We will check it out.

Please, give us some more details regarding this problem (no download button,
the button is not clickable, button is calling, but nothing happens).


0
En revisión

no option for idm please add it

dhanjuharman5 hace 8 años actualizado por Aleksandr hace 8 años 1

now no option of idm downloader solve it


Respuesta
Aleksandr hace 8 años

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

0
En revisión

kok gak bisa nonton semua videonya sih?

Az-zahra hace 8 años actualizado por Aleksandr hace 8 años 1
Respuesta
Aleksandr hace 8 años

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

0
Gracias

1 No. Site

Gun Esh hace 8 años actualizado por Aleksandr hace 8 años 2
Respuesta
Aleksandr hace 8 años

Hi. Thanks for using our resources.

0
En revisión

Firefox 55.0.03 SaveFrom.net 7.49 http://ok.ru/video/311197698690

viktorfast hace 8 años actualizado por Aleksandr hace 8 años 1

Can not download video from http://ok.ru/video/311197698690

Respuesta
Aleksandr hace 8 años

Hello, Reinstall the extension after an older version is uninstalled:

http://download.sf-helper.com/mozilla/helper_last.html

0
Solucionado

SaveFrom.net-Helper doesn't work anymore with YouTube.

Nebioso Bahrohtto hace 8 años actualizado por Aleksandr hace 8 años 2

In Safari 7.1.7, SaveFrom.net-Helper 7.48 doesn't download anything from YouTube since two days now. Many other video sites still work.

Respuesta
Aleksandr hace 8 años

Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.
Best, SaveFrom.net Team

0
Respuestas

Doesn't work with Safari 10.1.2

eugenedent hace 8 años actualizado por Aleksandr hace 8 años 4
Respuesta
Aleksandr hace 8 años

Hello, please give us more details.

0
Respuestas

http://www.imooc.com/video/15740

mag1c_shen_09 hace 8 años actualizado por Aleksandr hace 8 años 2

cant download this site video

Respuesta
Aleksandr hace 8 años

Hello, Please, use our extension Video Downloader Pro: http://videodownloaderpro.net
Video Downloader Pro is a magic tool helping you download any media content from any website all over the Net.
Possibly, it will download from the website you want.

0
Respuestas

issue

leechie112127 hace 8 años actualizado por Aleksandr hace 8 años 2

Latest Safari Version Latest MAC OS  have a problem downloading files from Google drive shared to me.

Respuesta
Aleksandr hace 8 años

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

0
En revisión

i can't download

canerkurban91 hace 8 años actualizado por Aleksandr hace 8 años 1
Respuesta
Aleksandr hace 8 años

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !