Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
En revisión

Can’t download music

Sup boys hace 5 años actualizado por Aleksandr hace 5 años 1

I noticed that you can’t download music or anything in the genre of music why is that ??

Respuesta
Aleksandr hace 5 años

Hello, please, send us more details regarding the problem.

0
En revisión

Version:La del tutorial Problema:Tarda tanto dice tiempo de espera excedido y no descarga y sin contar que tarda mucho para

srauronp hace 5 años actualizado por Aleksandr hace 5 años 1
Respuesta
Aleksandr hace 5 años

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

0
En revisión

keine links gefunden

bertholdgerr hace 5 años actualizado por Aleksandr hace 5 años 1

wieder mal keine links gefunden

Respuesta
Aleksandr hace 5 años

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

0
En revisión

Service still not working?

Kelly hace 5 años actualizado por Aleksandr hace 5 años 1

I have been using this service for 7 months (the free download).  It has 

always been dependable and easy to use.  Today, I decided to purchase the monthly subscription because I was thinking it would provide higher quality access to YouTube videos.  What a terrible mistake and waste of money!!! So what is happening with this service?

Respuesta
Aleksandr hace 5 años

Hello, Please, let us know what is the name of the program you are using for downloading videos?

For the better understanding it'll be great to see a screenshot with the error.

0
En revisión

unable to download videos from hotstar

ami hace 5 años actualizado por Aleksandr hace 5 años 1

hi i am unable to download videos from hotstar please help.


https://www.hotstar.com/in/tv/kahaan-hum-kahaan-tum/s-2196/rohits-heroic-move/1000248241

Browser : Firefox ver 73.0.1, 64 bit

Respuesta
Aleksandr hace 5 años

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net

0
En revisión

it’s telling me service isn’t available, it’s worked for me for months now, is there something wrong with the servers?

Freak hace 5 años actualizado por Aleksandr hace 5 años 1
Respuesta
Aleksandr hace 5 años

Hello, due to technical reasons such links are not being processed on the website at the moment. Sorry for inconveinence caused.

0
En revisión

There is an error of "link not download" plz work on it , it stops me from working

Gaaaaaanaaa hace 5 años actualizado por Aleksandr hace 5 años 1
Respuesta
Aleksandr hace 5 años

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

0
En revisión

Not Allowing Music Videos

jaime hace 5 años actualizado por Aleksandr hace 5 años 1

I am on safari 13.0.5, Mac OS 10.14.6

What I'm noticing is the video with music on them can con not be downloaded.

The button won't work. I used hard download to force it but then ill get  this 

Sorry, wrong link!

Try another one

I think youtube has changed something to make it hard to download. Please help.

Respuesta
Aleksandr hace 5 años

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

0
En revisión

No longer able to download YouTube. I keep getting "Service Unavailable". Although, I can download from Facebook.

snmatokokepa hace 5 años actualizado por Aleksandr hace 5 años 1
Respuesta
Aleksandr hace 5 años

Hello, due to technical reasons such links are not being processed on the website at the moment. Sorry for inconveinence caused.

Respuesta
Aleksandr hace 5 años

Hello, we have nothing to do with Tampermonkey, we use it as a third-party application to our script.

Regarding expanding, what exactly doesn’t work for you?