Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
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Under review

D01-5406168-9856252

butler890 5 years ago • updated by Aleksandr 5 years ago • 1

I'm using google chrome. All of a sudden I can not download ANY youtube videos. Never had this problem until i started paying for it. What's up with that. I need this issue fixed or kindly refund my money.

Answer
Aleksandr 5 years ago

Hello, Please, let us know what is the name of the program you are using for downloading videos?

Answer
Aleksandr 5 years ago

Hello, please give us more details.

For the better understanding it'll be great to see a screenshot with the error.

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Under review

plz send this application to my email esraa000011@gmail.com

esraaoooo1q 5 years ago • updated by Aleksandr 5 years ago • 1
Answer
Aleksandr 5 years ago

Hello, please give us more details.

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Under review

not working on vk

valentinfuerte 5 years ago • updated by Aleksandr 5 years ago • 1
Answer
Aleksandr 5 years ago

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

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Under review

not working on okru except incognito

adamjdon 5 years ago • updated by Aleksandr 5 years ago • 1
Answer
Aleksandr 5 years ago

Hello, please give us more details.

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Under review

das geht mir richtig auf den nerv, keine links, kein download möglich

bertholdgerr 5 years ago • updated by Aleksandr 5 years ago • 1

kein download möglich, wozu bezahlen wir eigentlich?

Answer
Aleksandr 5 years ago

Hello, what exactly are you paying for, for which program?

0
Under review

Rechtschreibefehler

Cornus 5 years ago • updated by Aleksandr 5 years ago • 4

Nach der ersten Installation der Erweiterung (in Firefox) werden die ersten Schritte angezeigt. Beim ersten Schritt ist mir ein Fehler aufgefallen, den ich gerne hier mit euch teile. Es steht dort due statt du. Version der Erweiterung: 8.72

Danke für den tollen Service und die Erweiterung.

Answer
Aleksandr 5 years ago

Hello, for the better understanding it'll be great to see a screenshot with the error.

0
Under review

Ummy has Vanished

Peter Robinson 5 years ago • updated by Aleksandr 5 years ago • 7

I just when to use Ummy and it has gone! It's paid for and registered so I am reluctant to d/l again and install in case I get stuck with two subscriptions. I did recently update to the latest version to fix a bug. 

Help!

Answer
Aleksandr 5 years ago

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

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Under review

It says service not available when I try to download something.

Ruby 5 years ago • updated by Aleksandr 5 years ago • 1
Answer
Aleksandr 5 years ago

Hello, due to technical reasons such links are not being processed on the website at the moment. Sorry for inconveinence caused.

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Under review

Soundcloud

Steez 5 years ago • updated by Aleksandr 5 years ago • 1

Please fix the SoundCloud downloader?

Answer
Aleksandr 5 years ago

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !



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