Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
+13
Under review

Youtube no links found, worked yetserday?

joshthedisciple 5 years ago updated by Aleksandr 5 years ago 1

Got online today, went to get the videos I'd missed yesterday and suddenly no links found. I've been forced to resort to an alternative program until this is fixed, hopefully, as I like savefrom. Any feedback on the cause or situation would be great.

Answer
Aleksandr 5 years ago

Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.

+13
Fixed

insta pic not downloaded from two day ago

asetia12 7 years ago updated by Aleksandr 7 years ago 2
Answer
Aleksandr 7 years ago

Hello, we are working to fix this inconvenience.
This problem will be solved in the new release.
Thank you for using Savefrom.Net!

+13
Fixed

I can't download video from facebook from today..

Jay London 9 years ago updated by Aleksandr 8 years ago 7

When I click on the green arrow I get this message "No links were found"

Answer
Aleksandr 8 years ago

Hello, thank you for contacting support in Savefrom.Net

This bug is known to us, we will try to fix in the nearby future.

+13
Answered

I can't download from ok.ru

Neslihan Karahan 9 years ago updated by Aleksandr 9 years ago 9
Answer
Aleksandr 9 years ago

Hello, install the extension and download directly from the site OK:

http://en.savefrom.net/user.php

+12

Не скачивает музыку, видео в вк

Вероника Чембарова 3 years ago updated by andrey korneev1986 3 years ago 3
+12

Ummy Vidoe Downloader 1.10.10.7 - Не опознаёт ссылки на YouTube

Alex65 4 years ago updated 4 years ago 4

Ummy Vidoe Downloader 1.10.10.7 - Не опознаёт ссылки на YouTube

+12

Не скачивается аудио из вк

Не удалось определить размер файла, попробуйте позже 

+12

vk

asdsb 4 years ago updated by Molodoy Kapitan 4 years ago 2

Why cant i download from vk, i have problems with some tracks to download

+12

Несколько дней назад перестали скачиваться некоторые свежезагруженные в ВК песни

lodestar 4 years ago updated by Denisroots 4 years ago 5

Browser: Chrome 84.0.4147 Windows

User Agent: Mozilla/5.0 (Windows NT 6.2; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.135 Safari/537.36

Extension: userjs-chrome 9.6.2

Один из примеров - все аудио в записи https://vk.com/mindiaojuyiwenlu?w=wall-177409961_1477