1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:
https://desktop.televzr.com/#
Download button does not appear on instagram anymore
Usually, there is a small download button located on the upper right corner of an Instagram photo and video. But now it has disappeared, it worked just fine 2 days ago. I tried reinstalling it but it didn't work.
Failed video download on VK.com (Oct. 2016)
I can't download any video. I tried the website, but it say that I have to install the extension, wich I already did, and nothing.
I would be very glad if the bug is fixed. Thank you.
My info:
- Browser: Firefox 49.0 Windows 8.1
- User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:49.0) Gecko/20100101 Firefox/49.0
- Extension: ff-sf 6.75
Hello, Could you please send a few links you can't download. We will check it out.
There is no possibility to download photos to Instagram. Please fix the problem.
There is no possibility to download photos to Instagram. Please fix the problem.
Download YouTube mp4 360p With SafeForm.net Helper
I'm using SafeForm.net Helper (via Tampermonkey) with Google Chrome. When I clicked the arrow down button on YouTube video thumbnail, only 720p can be downloaded automatically on background as it used to be, but if I choose 360p it somehow direct me on the playback instead of automatically saving it. Right clicked "save video as" on 360p playback is worked, but not as convenient as 720p (without directed to playback first).
Hello,
Go to Tampermonkey settings, enable Advance settings mode -> Downloads BETA -> Download Mode: browser api.
Restart TM – everything should be working.
Hello, we are working to fix this inconvenience.
This problem will be solved in the new release.
Thank you for using Savefrom.Net!
Customer support service by UserEcho
