Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Fixed

la decargas en vk.com demoran mucho o simplemente no descargan

danielahalabi 9 years ago updated by Aleksandr 8 years ago 2

ayuda no descanga la musica, el sistema es muy lento, o simplemente no descarga

Answer
Aleksandr 8 years ago

Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

0
Answered

Hola ,Imposible bajarla , gracias

ciscu 9 years ago updated by Aleksandr 8 years ago 2

Hola , no puedo bajar esta pelicula , no encuentro nada donde pueda , alguien puede ayudarme?

Answer
Aleksandr 8 years ago

Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

Do you download via the extension SaveFrom.net Helper or the

website SaveFrom.net?

0
Answered

dire staist

lamima mohamed 9 years ago updated by Aleksandr 8 years ago 2

dire strais
Answer
Aleksandr 8 years ago

Hello, please give us more details.

0
Fixed

No links were found

zgu666 9 years ago updated by Aleksandr 8 years ago 6

All youtube videos show this error msg. "No links were found"

Browser: Chrome 50.0.2661.94 m

SaveFrom.net helper: 6.15.2
Answer
Aleksandr 8 years ago

Hello. Reinstall the extension, remove the Tampermonkey extension and
Install SaveFrom.net Helper again.
How to install the extension to Google Chrome browser read here:

http://en.savefrom.net/faq.php#ext_inst_chrome

0
Answered

качает как all files а не mp3

shvartsurr 9 years ago updated by Aleksandr 8 years ago 2

качает как all files а не mp3

Answer
Aleksandr 8 years ago

Здравствуйте, для более эффективной помощи мне нужна следующая информация.
Подскажите название и версии браузера, а так же версию расширения,

данную информацию можно узнать пройдя по ссылке: http://ru.savefrom.net/user.php?info=1

Пришлите пару ссылок на файлы которые скачиваются у вас не в мр3.

Answer
Aleksandr 8 years ago

Здравствуйте, скорее всего вы пользуетесь браузером Google Chrome.
Зайдите в настройки Tampermonkey, включите режим настройки «продвинутый»,
пункт Downloads BETA, дальше Download Mode: browser api

Перезагрузить ТМ, должно работать.

0
Answered

i cant download ,i installed safe from extension but i cant

madumali 9 years ago updated by Aleksandr 8 years ago 2
Answer
Aleksandr 8 years ago

Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

0
Answered

l want to download videos any time

rockson Kipayeni 9 years ago updated by Aleksandr 8 years ago 2
Answer
Aleksandr 8 years ago

Hello, please give us more details.

0
Fixed

I can't download anything from VKontacte, I click the arrow and nothing happens. I tried reloading the page, turning the extension off and on - nothing helps. It had been working fine for a few months before.

polina_lelyukh 9 years ago updated by Aleksandr 8 years ago 4

I can't download anything from VKontacte, I click the arrow and nothing happens. I tried reloading the page, turning the extension off and on - nothing helps. It had been working fine for a few months before.

Answer
Aleksandr 8 years ago

Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

0
Answered

I had this download / extension before and it worked great I love the green arrow. but i had an issue with my computer and did a system recovery and now I tried downloading this helper again and I can download it but it will not open. please help

Robert Haywood 9 years ago updated by Aleksandr 8 years ago 4

I loved how this worked but i had to do a factory reset and add new secureity to my computer, (AVG) so now i tried to download this set up once again and It downloads but i can not open it and make it start working please help. I love to download videos

Answer
Aleksandr 8 years ago

Hello, here are direct links to the expansion unit.


Google Chrome. First 1 then 2.
1. Install the extension Chameleon: https://chrome.google.com/webstore/detail/chameleon/dmpojjilddefgnhiicjcmhbkjgbbclob?hl=en-US

2. Install the extension Savefrom.Net: https://addons.opera.com/en/extensions/details/savefromnet-helper/?display=en