Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Fixed

when I click download in youtube this is how Firefox tells me as the whole youtube page disappears- Firefox doesn't know how to open this address, because one of the following protocols (ummy) isn't associated with any program or is not allowed in this co

sakwagivsak 8 years ago updated by Aleksandr 8 years ago 2

Please help me with the above issue- Firefox says this just after I Click the save from Net download button in Youtube but recently I have been using it without any complications.

Firefox doesn't know how to open this address, because one of the following protocols (ummy) isn't associated with any program or is not allowed in this context.

You might need to install other software to open this address.

Answer
Aleksandr 8 years ago

Hello, in order to help you better I need the following information.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

0
Thanks

Best ever software to dowmload facebook videos and other website like youtube.

Awaiz Burat 8 years ago updated by Aleksandr 8 years ago 2
Answer
Aleksandr 8 years ago

Hi. Thanks for using our resources.

0
Fixed

No puedo descargar videos con Savefrom.net

detria 8 years ago updated by Aleksandr 8 years ago 2

Doy a la flecha verde de los vídeos pero no se descargan

Answer
Aleksandr 8 years ago

Hello, Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information about your browser and extension.
You can find out this information on this page: http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

0
Fixed

Can not dowload videos from facebook

Sy Bille 8 years ago updated by Aleksandr 8 years ago 2
Answer
Aleksandr 8 years ago

Hello, Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information about your browser and extension.
You can find out this information on this page: http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

0
Fixed

your old version( before 20/07/2016) good but new is not working on dailymotion .

nirushanpushparajah 8 years ago updated by Aleksandr 8 years ago 2

easy to downloaf savefrom helper but your new version not working on daily motion . it say no links for every times .

Answer
Aleksandr 8 years ago

Hello, Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information about your browser and extension.
You can find out this information on this page: http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

0
Answered

I object to you placing your spam links on my website and hacking my site. Get them off now.

earlgroup2002 8 years ago updated by Aleksandr 8 years ago 2

I object to you placing your spam links on my website and hacking my site. Get them off now.

Answer
Aleksandr 8 years ago

Hello, It’s not really clear why you are contacting us.

Could do possibly give me come more details?

Thanks.

0
Fixed

I can`t download music from new Vkontakte version

nikerton 8 years ago updated by Aleksandr 8 years ago 2
Answer
Aleksandr 8 years ago

Hello, in order to help you better I need the following information.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

0
Answered

only my request can i,download free?please tell me please reply me in english only B,coz another this written words i,could not understood

deepakkhadke 8 years ago updated by Aleksandr 8 years ago 2

sorry sir actual i,sent to you my problem also you can send me as on khadke.geepak4@gmail.com.

Answer
Aleksandr 8 years ago

Hello, please give us more details.

0
Thanks

how can i donate money to your site? it has been very helpful to me ^_^

atomicah dawal 8 years ago updated by Aleksandr 8 years ago 2
Answer
Aleksandr 8 years ago

Hello. There is no donation needed — your "Thank you" is quite enough.

0
Fixed

facebook, no links found

dcuir 8 years ago updated by Aleksandr 8 years ago 2

The problem continue. I try but nothing happens.

Answer
Aleksandr 8 years ago

Hello, Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information about your browser and extension.
You can find out this information on this page: http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.