Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Answered

It always make stop the Chrome

burjubusra 8 years ago updated by Aleksandr 8 years ago 4
Answer
Aleksandr 8 years ago

Hello, please give us more details.

0
Fixed

unable to download hd videos (ffmpeg error)

Aman Dinesh 8 years ago updated by Aleksandr 8 years ago 2
Answer
Aleksandr 8 years ago

Hi. We'll try to fix it ASAP.

Answer
Aleksandr 8 years ago

Hello, in order to help you better I need the following information.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Send a screenshot of your open browser.

0
Fixed

https://www.youtube.com/watch?v=0sYetTqSWoI

atural1 8 years ago updated by Aleksandr 8 years ago 2

не скачивает

Answer
Aleksandr 8 years ago

Здравствуйте, для более эффективной помощи нам нужна следующая информация.
Подскажите название и версии браузера, а так же версию расширения, данную информацию можно узнать пройдя по ссылке:

http://ru.savefrom.net/user.php?info=1

Вы скачиваете видео расширением или через сайт Savefrom.Net?

0
Answered

por que no me deja descargar videos en calidad MP4 1080

luiscatalan174 8 years ago updated by Aleksandr 8 years ago 2

quisiera saber ese error mi computadora es windows 10 y no se por que me sale error a la hora de descargar videos en MP41080

Answer
Aleksandr 8 years ago

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

Thank you for contacting Savefrom.Net support !

0
Answered

porque actualizar enlaces, descargar archivos descargar lista de audio i de imagenes no esta activado en SaveFrom desde que he vajado las actualizaciones de windows

mllorens_ 8 years ago updated by Aleksandr 8 years ago 3

Browser: Chrome 54.0.2840 Windows 10 User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/54.0.2840.71 Safari/537.36 Extension: chameleon 6.85

Answer
Aleksandr 8 years ago

Hello, It’s not really clear why you are contacting us.

Could do possibly give me come more details?

Thanks.

0
Answered

no se activa casilla para descarga musica

rafaelfp78 8 years ago updated by Aleksandr 8 years ago 2
Answer
Aleksandr 8 years ago

Hello, please give us more details.

0
Answered

no puedo descargar musica

efrain baez 8 years ago updated by Aleksandr 8 years ago 2

no puedo descargar musica

Answer
Aleksandr 8 years ago

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.

Thank you for contacting Savefrom.Net support !

0
Answered

the video stop downloading and telling me that the server was the problem

fendi67 8 years ago updated by Aleksandr 8 years ago 2

It says that the video cannot be download because the unable server.After trying to resume or turn off and on my wifi it's just cannot,and i seem cannot tell why...

Answer
Aleksandr 8 years ago

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.

Thank you for contacting Savefrom.Net support !

Answer
Aleksandr 8 years ago

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.

Please also send us some video links that you can’t download.

Thank you for contacting Savefrom.Net support !