Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Fixed

VK wrong download icon placement

koziura carpediem 8 years ago • updated by Aleksandr 8 years ago • 2

As shown on screenshot, download icon appears where it shouldn't

Browser: Safari 10.0.3 on macOS Sierra

Image 1768

Answer
Aleksandr 8 years ago

Hello, in order to help you better I need the following information.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Send a screenshot larger.

0
Answered

Is it possible to make this extension compatible with Internet Download Manager?

Zontir 8 years ago • updated by Aleksandr 8 years ago • 3

Is it possible to make this extension compatible with Internet Download Manager?


When you click on the download arrow either videos, music or images automatically download with the browser.

I have the IDM well configured but it does not detect the download.

This would be possible?
Answer
Aleksandr 8 years ago

Hello, we'll think about it.

Answer
Aleksandr 8 years ago

Hello, after showing the playback, click on the video with the right button and save as.

0
Answered

Install youtube app by mistake its delite

Jagjit Kaur 8 years ago • updated by Aleksandr 8 years ago • 2
Answer
Aleksandr 8 years ago

Hello, do you want to delete the extension?
How is the name of your browser?

What is your OS?

0
Answered

i have diffculties when downloading mp3 files

mrdwiprastiyo 8 years ago • updated by Aleksandr 8 years ago • 2
Answer
Aleksandr 8 years ago

Hello, in order to help you better I need the following information.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

0
Answered

please add

KENAN Memmedli 8 years ago • updated by Aleksandr 8 years ago • 2

please add ''download 256 kbps acc'' files.

Answer
Aleksandr 8 years ago

Hello, our service downloads in the quality that is on the site.

0
Fixed

the tampermonkey is not working on dailymotion

mani 8 years ago • updated by Aleksandr 8 years ago • 2
Answer
Aleksandr 8 years ago

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.

Thank you for contacting Savefrom.Net support !

0
Fixed

Me he descargado las extensiones y no funciona, no me aprece ninguna opción para descargar un video directamente....

M J 8 years ago • updated by JOSE ANTONIO GONZALEZ GARCIA 4 years ago • 14

Me he descargado las extensiones y no funciona, no me aprece ninguna opción para descargar un vidoe directamente.... tengo

  • Browser: Chrome 56.0.2924 Windows 10

¿Que le pasa??


Answer
Aleksandr 8 years ago

Hello, in order to help you better I need the following information.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Could you please send a few links you can't download. We will check it out.

0
Answered

free

Massimo de Cristofaro 8 years ago • updated by Aleksandr 8 years ago • 9

Hi,The web page says "free downloader"... But today the page asks for money !
You should not annouce a free function, then ask to be paid for: this is almosto a fraud and an ugly "trick". And it also a bad commercial strategy: how could I trust to pay a company that already changed on the fly ?
Please let me know how to have the free downloader, as stated in your web page.
Thank you
Regards https://www.youtube.com/watch?v=FTyWxcCo-lk

Answer
Aleksandr 8 years ago

Hello, Please, let us know what is the name of the program you are using for downloading videos?

Answer
Aleksandr 8 years ago

Hello, It’s not really clear why you are contacting us.

Could do possibly give me come more details? Thanks.



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