Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Answered

Not working in Firefox version 45.0.2

Colbert 7 years ago updated by Aleksandr 7 years ago 2

The Savefromnet helper not working in Firefox version 45.0.2. Once installed the browser deactivates it and marks it as not compatible.

Answer
Aleksandr 7 years ago

Hello, try installing Greasemonkey in the browser: https://addons.mozilla.org/en-US/firefox/addon/greasemonkey/

Then the script Savefrom.Net: https://download.sf-helper.com/chrome/helper.user.js?ts=1498642950162

It may not work correctly.

0
Answered

Browser: Firefox 54.0 Mac OS X

afu7568 8 years ago updated by Aleksandr 7 years ago 2

  User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.12; rv:54.0) Gecko/20100101 Firefox/54.0 I can't download anything because the download button showup and when I go to the website it says download link not found. My savefrom version is 7.41

Answer
Aleksandr 7 years ago

Hello, Could you please send a few links you can't download. We will check it out.

Send screenshots.

0
Fixed

не робить вконтакті негодин скачати музику

Ромашка 8 years ago updated by Aleksandr 7 years ago 2
Answer
Aleksandr 7 years ago

Здравствуйте, расширение починили, обновите или переустановите с нашего сайта.
Актуальная версия 7.41: http://ru.savefrom.net/user.php?vid=387#helper_install
Спасибо что пользуетесь расширением Savefrom.Net

0
Answered

i can't download from cnubis.com/ yo no puedo descargar de cnubis.com

perez22232425 8 years ago updated by Aleksandr 7 years ago 2
Answer
Aleksandr 7 years ago

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net

Please, use our extension Video Downloader Pro: http://videodownloaderpro.net
Video Downloader Pro is a magic tool helping you download any media content from any website all over the Net.
Possibly, it will download from the website you want.

0
Fixed

Can not download the YouTube video

basit kazi 8 years ago updated by Aleksandr 7 years ago 2

Image 1995

it start but quickly failed to download

Answer
Aleksandr 7 years ago

Hello, please give us more details.

Do you have a slow download speed?

0
Answered

Helps

ledi123 8 years ago updated by Aleksandr 7 years ago 2

Hello,

Since updating to Documents 6 from Documents 5 i am not able to save video using this website anymore.

I have contacted the creators of the app Documents (readdle) and they said that the fault must be with this website. 

I have searched many times online of how to fix this problem but I have not found a solution, i only found out that many other face the same problem.

I paste the url into savefrom.net press download and then a blank screen comes up.

It wont allow me to paste the url into here 
But if u go onto youtube type kara sevda 73 bolum and try to download that 2hr 1 min video it will not let you.

Please can you help me and fix this problem.

Thank you,

Led

Answer
Aleksandr 7 years ago

Hello, send screenshots of how you download the video.

0
Answered

How does it happen that i can no use KSH 50 to Bet and hance my account is ok?

vbunyali 8 years ago updated by Aleksandr 7 years ago 2
Answer
Aleksandr 7 years ago

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

0
Answered

Country Restricted Video No Longer Downloading

ifsymco 8 years ago updated by Aleksandr 7 years ago 2

Never had a problem downloading country restricted video before. Now instead of MP4 file only text document shows up...???? 

Youtube video

Answer
Aleksandr 7 years ago

Hello, earlier when we gave such videos through our servers, the downloading worked. Through its servers, we have not given away video for a long time with a restriction on the country with Youtube.

0
Answered

For some weird reason I am no longer able to download videos in 480p or 1080p formats

jimhessnstl 8 years ago updated by Aleksandr 7 years ago 2

This program used to let me download videos in 1080p and 480p but will not allow me to download vids in those formats for some reason.

Answer
Aleksandr 7 years ago

Hello, how is the name and version of your browser?

0
Answered

facebook video not downloading

TEJAS SHETTY 8 years ago updated by Aleksandr 7 years ago 4

not showing download button for facebook video .also not downloading from the link

Answer
Aleksandr 7 years ago

Hello, after showing the playback, click on the video with the right button and save as.