Savefrom(EN) / SaveFrom.net

Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1

Or leave us a private message

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Under review

yo pague y no puede bajar los videos por que

8 years ago • updated by 8 years ago • 1

Vote

Answer

8 years ago

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

Under review

Chameleon installation failed

8 years ago • updated by 8 years ago • 1

Hello,
I try to install chameleon on my Chrome browser but it fail. Then, i can't install the crhome extension of Sfrom.net

Vote

Answer

8 years ago

Hello, there is a second way to install in the Google Chrome browser.

Install the extension here in these links.
Google Chrome. First 1 then 2.
1. Tampermonkey black: https://chrome.google.com/webstore/detail/tampermonkey/dhdgffkkebhmkfjojejmpbldmpobfkfo?hl=en
2. Savefrom.Net: https://download.sf-helper.com/chrome/helper.user.js?ts=1455972944179

Under review

not working with wall.vk as it used too

8 years ago • updated by 8 years ago • 1

not working with wall.vk as it used too

Vote

Answer

8 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Please give us more details.

Under review

please add downloads from voot.com

8 years ago • updated by 8 years ago • 3

Voot.com is a popular website for TV channels.

It would be helpful if you provide us downloads from this website.

Vote

Answer

8 years ago

Hello, Please, use our extension Video Downloader Pro: http://videodownloaderpro.net
Video Downloader Pro is a magic tool helping you download any media content from any website all over the Net.
Possibly, it will download from the website you want.

Under review

Jayo Hey Star Jalsha 2017 Full Episode 03/09/2017

8 years ago • updated by 8 years ago • 1

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Answer

8 years ago

Hello, please give us more details.

Under review

https://vk.com/audios447248319

8 years ago • updated by 8 years ago • 1

I can not get downloaded since vk! no arrow appears ...

Vote

Answer

8 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

What’s your country? Do you use any proxy?

Under review

cannot download video from facebook

8 years ago • updated by 8 years ago • 1

firefox 55.0.3

helper 7.49

https://www.facebook.com/defox.tedukapy/videos/10159514543190601/

there's no green arrow, no link, nothing after clicking update links.

the website says there are no links.

also I can't read Russian, so I don't know what most of this window is about o.o

Vote

Answer

8 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

The video you sent is not available for checking, we can not.

Send a link to the video that is available for viewing.