Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Under review

o holy nigh

glentyodanielsiburian 7 years ago • updated by Aleksandr 7 years ago • 1
Answer
Aleksandr 7 years ago

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

Answer
Aleksandr 7 years ago

Hello, Reinstall the extension after an older version is uninstalled. The current version is 7.58:

http://download.sf-helper.com/mozilla/helper_last.html

Answer
Aleksandr 7 years ago

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

Answer
Aleksandr 7 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

You can not download only this video?

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Under review

Complaints

Janvy leju 7 years ago • updated by Aleksandr 7 years ago • 1

I'm not getting the site for YouTube video download please make a solution why I'm not having the site for a weak

Answer
Aleksandr 7 years ago

Hello, please, send us more details regarding the problem.

Could you please send a few links you can't download. We will check it out.

For the better understanding it'll be great to see a screenshot with the error.

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Under review

Suddenly it tells me this: 'No links were found' in Vivaldi 1.14.1077.55 which is chrome.

maurysz2 7 years ago • updated by Aleksandr 7 years ago • 1
Answer
Aleksandr 7 years ago

Hello, our extension without problems supports Google Chrome, Yandex browser, Mozilla Firefox, Opera Stable, Safari.

0
Under review

Button to download full album

Zontir 7 years ago • updated by Aleksandr 7 years ago • 1

Hello

I'd like to suggest a very good idea that I've seen in other add-ons to download music from vk.
It's just a little extra button to download all the music found in the publication.  It is very useful when you often download 3 or 4 music all the time, such as EP, LP or Albums.

I've had to resort to other extensions for this useful feature.


I hope that in the next update you can place it

Greetings!


Answer
Aleksandr 7 years ago

Hello, SaveFrom.net team will not leave your idea without attention.
Thanks for using our SaveFrom.net Helper

0
Under review

URL is not pasting

www shaik juveriya918 7 years ago • updated by Aleksandr 7 years ago • 1
Answer
Aleksandr 7 years ago

Hello, please, send us more details regarding the problem.

0
Under review

En lugar de descargarse, el vídeo se reproduce??

Freeman555 7 years ago • updated by Aleksandr 7 years ago • 1
Answer
Aleksandr 7 years ago

Hello, after showing the playback, click on the video with the right button and save as.

0
Under review

Please add the pause option during downloading videos .

a1_rakesh 7 years ago • updated by Aleksandr 7 years ago • 1
Answer
Aleksandr 7 years ago

Hello, extension or site Savefrom.Net provides a download link, downloads a browser.

In the browser downloads, you can do this.



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