1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.
depuis j'essaye de telecharge sachant qu'il ya le lien mais sa refuse je ne sais pas pourquoi
Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.
youtube error descarga videoplayback
No descarga videos de youtube sale un mensaje videoplayback espero lo solucionen pronto gracias
Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.
I can't dowload this https://www.dailymotion.com/video/x76oc2u
That link appear to dowload but when i click on the botton this dessapear
Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.
Доброго дня!
Допоможіть будь-ласка! Перестало зкачувати з ВК альбоми, тільки одне фото завантажити можна
Здравствуйте, для эффективной помощи нам нужна информация о расширении и браузере.
Скопируйте и пришлите информацию указанную здесь: http://ru.savefrom.net/user.php?info=1
.AAC files that I'm downloading with your service do not works in iTunes.
Some time ago all was fine. In other services format coding is fine, but I want to use SaveFrom anyway. Could you do anything with this?
Hello, thank you for the information.
Our developers will find out what could be the problem and try to fix it.
how do I disable getting messages from en.save.net? I do NOT, NOT, NOT want the messages.
I want to STOP getting messages from en.save.net, please how do I disable this. I am so fed up with these messages. Please how do I disable otherwise I will report this to the Better Business Bureau.,
PLEASE, I HATE THEM!!!!!!!!!!!!!!!!!
Hello, what is the name of your browser?
Send a screenshot of the message.
Hello, there is no technical possibility, in order to download install the program Ummy Video Downloader:
Customer support service by UserEcho
