Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Under review

No me descarga videos de ok.ru y faceook

Seastian Meso 6 years ago • updated by Aleksandr 6 years ago • 1
Answer
Aleksandr 6 years ago

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

0
Under review

Virus Alert

cvn72b 6 years ago • updated by Aleksandr 6 years ago • 1

https://pushlinck.com/ntfc.php?p=1765408&r=sw;

JS/Adware.Chogdoul.C application;

connection terminated;

Answer
Aleksandr 6 years ago

Hello, please give us more details.

0
Under review

not working

crazykidxd 6 years ago • updated by Aleksandr 6 years ago • 1
Answer
Aleksandr 6 years ago

Hello, please give us more details.

0
Under review

No download button on youtube website. I am using Windows 7, Opera browser.

Coolkid Tan 6 years ago • updated by Aleksandr 6 years ago • 1
Answer
Aleksandr 6 years ago

Hello, Reinstall the extension after an older version is uninstalled:

https://addons.opera.com/addons/extensions/details/savefromnet-helper/?display=en

0
Under review

How can i block the malware page that opens?

Mikope 6 years ago • updated by Aleksandr 6 years ago • 1
Answer
Aleksandr 6 years ago

Hello, please, send us more details regarding the problem.

For the better understanding it'll be great to see a screenshot with the error.

0
Under review

Opera Version:66.0.3515.36; SaveFrom Version:66.0.3515.36; https://www.youtube.com/watch?v=UDY5COg2P2c - cannot download

Mary Macgillicuddy 6 years ago • updated by Aleksandr 6 years ago • 1

Will not download.

Answer
Aleksandr 6 years ago

Hello, Reinstall the extension after an older version is uninstalled. The current version is 8.75:

https://addons.opera.com/addons/extensions/details/savefromnet-helper/?display=en

Answer
Aleksandr 6 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Could you please send a few links you can't download. We will check it out.

0
Under review

Love it!

Marii 6 years ago • updated by Aleksandr 6 years ago • 1

The best extension I have ever used! Thank you guys!

Answer
Aleksandr 6 years ago

Thank you for using our extension SaveFrom.net Helper

Answer
Aleksandr 6 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

0
Under review

This website doesn't work anymore!

mpadgettjr 6 years ago • updated by Aleksandr 6 years ago • 1
Answer
Aleksandr 6 years ago

Hello, please, send us more details regarding the problem.

For the better understanding it'll be great to see a screenshot with the error.



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