1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
For the better understanding it'll be great to see a screenshot with the error.
YT-Links not supports for DE-source
YT-Links not supports for DE-source. I cant download a File.no link at germany
Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.
Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.
Best, SaveFrom.net Team
Hello, Sorry for inconvenience we caused. We will try to fix it ASAP.
extension failure
while using Chrome browser Version 76.0.3809.87 (Official Build) (64-bit) today July 30, 2019 the savefrom.net helper stopped working. I uninstalled and reinstalled using the meddlemoney and helper - still nothing. Removed the installation and installed Chaneleon and then the Opera extension - still nothing. There is a disconnect happening and the extension is no longer able to download from YouTube.
Hello, Sorry for inconvenience we caused. We will try to fix it ASAP.
Customer support service by UserEcho
