Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Fixed

very disappointed . savefrom,net wont download anything from firefox browser

Brett Peake vor 11 Jahren • aktualisiert von Aleksandr vor 9 Jahren • 2
Antwort
Aleksandr vor 9 Jahren

Hello, please, update the extension to 1.86.1 or later.

https://addons.mozilla.org/en-US/firefox/addon/savefromnet-helper/versions/


0
Fixed

Yandex.browser not find links on youtube

Роман Радецкий vor 10 Jahren • aktualisiert von Aleksandr vor 9 Jahren • 2

Расширение для Яндекс.броузер перестало находить ссылки для скачивания с youtube. Пару дней назад работал нормально. Теперь пусто. Пичалька(

Antwort
Aleksandr vor 9 Jahren
Здравствуйте, для более эффективной помощи мне нужна следующая информация.
Подскажите версии браузера и установленного помощника, их можно узнать пройдя по ссылке: http://ru.savefrom.net/user.php?info=1
Пришлите ссылку на видео которое не можете скачать.
0
Not a bug

​rutv problem

vor 11 Jahren • aktualisiert von Aleksandr vor 9 Jahren • 2
Antwort
Aleksandr vor 9 Jahren
this video is forbidden for watching in a list of countries. that's why you can't download it.
0
Fixed

preference file of chrome ruined

Wins Stars vor 11 Jahren • aktualisiert von Aleksandr vor 9 Jahren • 2
after installed SaveFromNetHelper-Web-Inst-340(choosed english lauguage because not chinese option), chrome 34.0.1847.116 m(chinese lauguage) report that preference file ruined, all other extensions are gone. I have to reinstall chrome for recover.
0
Beantwortet

Just add ss before the Youtube in Link ,press Enter and get the Savefrom page download video :) :) :)

mohamed labiad vor 10 Jahren • aktualisiert vor 10 Jahren • 3
Antwort
Лемур vor 10 Jahren
Hello!
Just so.
0
Beantwortet

i wanna try to add savefromnet in my browser but it can't add

Sachin Yadav vor 10 Jahren • aktualisiert von Aleksandr vor 9 Jahren • 2
i wanna try to add helper to add in my browser but when i try to add they need permission but when i give permissionit wanna open a new windows and open my browser as administrator but i wanna use it on my standard user but it can't add there i try many time but can't add there so please help me...to add helper and post answer because in my lab many user are facess these problem.
0
Beantwortet

VK Audio Info Button

Arsen Mkrtchyan vor 11 Jahren • aktualisiert von Aleksandr vor 9 Jahren • 2
hey, where is the info button? I don't know how many kbps i get when i download a song from VK, please fix it, bring it back, it's a great function
Antwort
Aleksandr vor 9 Jahren
Hello, we'll try to fix it ASAP.
0
Beantwortet

bağlantı bulunamadı msj veriyor

TC Ahmet Fehmi Kaptanoğlu vor 9 Jahren • aktualisiert von Aleksandr vor 9 Jahren • 3

vıdeo indirmiyor neden?

Türkçe yokmu?

Antwort
Aleksandr vor 9 Jahren

Hello, please give us more details.

0
Abgelehnt

It lacks the settings to save my favorite format ( 360p )

David Ruiz vor 10 Jahren • aktualisiert von Aleksandr vor 9 Jahren • 2 
It lacks the settings to save my favorite format ( 360p ) because I have to be opening the list and conflicts with "Internet Download Manager (IDM)" and download in higher resolution available ( 720p for example ), starts and I have always cancel. 
It's annoying!


	

	

    

    

	


	

	
	
    


  
  

  

  
    

    


      

        

      

    
      

        
      
          
    
    
    
    

    

  
  


  

  

    


    
    

    



    
    
    
     


        




        

            
            Antwort
        

        

            Aleksandr
             vor 9 Jahren
        


        
Hello, we'll try to do this if the idea collects many votes.


    

    
    
    

    






  

  





















   	
       



    







        0










    
    
    

        
        
        Beantwortet
        
        
    

    
    
    
        
    

    


    
    
        
            
        
    

    

    

    


    
        
    

        
            
            

	
		
		
			
		
	


              
            
            
            Can I download only part of a youtube video?
        
    

    


    
    

        John Smith vor 9 Jahren


        
        •
        
             aktualisiert von Aleksandr vor 9 Jahren • 
        

        
             3
        

        

        

        

    

    


    


    
	
Can I download only a section of a video (1:25-2:35) on a 5 minute video etc.


	

	

    

    

	


	

	
	
    


  
  

  

  
    

    


      

        

      

    
      

        
      
          
    
    
    
    

    

  
  


  

  

    


    
    

    



    
    
    
     


        




        

            
            Antwort
        

        

            Aleksandr
             vor 9 Jahren
        


        
Hello, you can not download.


    

    
    
    

    






  





  
  








       	

        
   







  


          
          


          


          
          

            

              
Customer support service by UserEcho