Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
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Beantwortet

g710

أنإقة أخلاقي vor 8 Jahren aktualisiert von Aleksandr vor 8 Jahren 2
Antwort
Aleksandr vor 8 Jahren

Hello, please give us more details.

Antwort
Aleksandr vor 8 Jahren

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net

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Beantwortet

http://www.cimastar.com/online/1141/مشاهدة_فيلم_Charlie_and_the_Chocolate_Factory_مترجم_اون_لاين.html

Zakria Mohamed vor 8 Jahren aktualisiert von Aleksandr vor 8 Jahren 2

مشاهدة Charlie and the Chocolate Factory اون لاين
Antwort
Aleksandr vor 8 Jahren

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net

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Beantwortet

marca error

janeth_bmr vor 8 Jahren aktualisiert von Aleksandr vor 8 Jahren 2

marca herror al dar click

Antwort
Aleksandr vor 8 Jahren

Hello, please give us more details.

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Beantwortet

https://www.ssyoutube.com refused to connect

SDUN vor 8 Jahren aktualisiert von Aleksandr vor 8 Jahren 14

Whenever using 'ssyoutube.com', I'm receiving a message that says the site can't be reached. There is a 'ERR_CONNECTION_REFUSED' message at the bottom of the message.

Antwort
Aleksandr vor 8 Jahren

Hello, Could you please send a few links you can't download. We will check it out.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

In which country are you?

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Beantwortet

Mozilla Firefox 48. Helper 6.20. Link http://www.centrodekuoshu.com.ar/xxxvideottchbckatch0020--tchsxxi.html. Does not find it.

edr sanjulian vor 8 Jahren aktualisiert von Aleksandr vor 8 Jahren 2
Antwort
Aleksandr vor 8 Jahren

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net

Update extension for current software version 6.60

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Beantwortet

Does not copy into my downloads folder. I can only view it when I am using my internet

jovi dacanay vor 8 Jahren aktualisiert von Aleksandr vor 8 Jahren 2

Does not copy into my downloads folder. I can only view it when I am using my internet

Antwort
Aleksandr vor 8 Jahren

Hello, Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information about your browser and extension.
You can find out this information on this page: http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

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Beantwortet

Why don't you make apk for mobile users

Srinivas vor 8 Jahren aktualisiert von Aleksandr vor 8 Jahren 2
Antwort
Aleksandr vor 8 Jahren

Hi. Please install mobile Firefox browser for correct functioning of the extension, (currently the extension works in this browser only).
Install the extension for Mozilla Firefox browser from our official site: http://en.sfrom.net/user.php?helper=ff-mobile
Also we have an application SaveFrom.net helper for Android:
http://savefrom.net/user.php

http://sf-apps.com/android/SaveFromNet.apk

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Beantwortet

Why are subtitles downloading separately?

Angela Hoffman vor 8 Jahren aktualisiert von Aleksandr vor 8 Jahren 2

I want to download a YouTube video and include the subtitles/captions. I followed your instructions but when I click the "Subtitles" option and choose the language in the download menu, it simply downloads a separate .srt file. I want to download the video with the subtitles already in it. Is that possible?

Antwort
Aleksandr vor 8 Jahren

Hello, this is impossible.

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Beantwortet

savefrom helper will not let me log out of facebook

J. D. vor 8 Jahren aktualisiert von Aleksandr vor 8 Jahren 2

when I click on the downward triangle as I have always done in the past to logout I just get and animation that barely visible and when I click on that it gives me the savefrom menu NOT the one from facebook

Antwort
Aleksandr vor 8 Jahren

Hello, I do not understand you describe in more detail.