Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Fixed

Browser: Chrome 54.0.2840 Windows 8.1 User Agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/54.0.2840 .99 Safari/537.36 Extension: userjs-chrome 6.86.2 videos are naming videoplaback instaed of real name

deepeshbansalkota vor 8 Jahren • aktualisiert von Aleksandr vor 8 Jahren • 5

Browser: Chrome 54.0.2840 Windows 8.1 Extension: userjs-chrome 6.86.2

When i am downloading any video from the youtube with savefrom extension,it puts default name videoplaback instedb of its real name thats not good.

Any Solution?



Antwort
Aleksandr vor 8 Jahren

Hello, in what capacity you are downloading videos?

Send links to videos that you have downloaded in this capacity.

Antwort
Aleksandr vor 8 Jahren

Hello, please describe in more detail that you happened.

What exactly do you have installed and what happened to your computer?

0
Beantwortet

iPad?

Bob Collins vor 8 Jahren • aktualisiert von Aleksandr vor 8 Jahren • 2

how do I use your service with my iPad

Antwort
Aleksandr vor 8 Jahren

Hello, you mean the site Savefrom.Net?

As the name of the site from which you want to download?

0
Not a bug

Vk Download Speed

Arifpw vor 8 Jahren • aktualisiert von Aleksandr vor 8 Jahren • 2

I updated my Mac to Sierra and also updated my SaveFrom Safari helper to 6.85. I've been seeing horrible download speeds ever since. For a 1 GB video, the download time is ever changing going up to 1 day or 16 hours if I'm lucky. I troubleshoot my Mac Sierra wifi problem and it didn't solve anything. It's still able to download a 1 GB video from Youtube though. Do you think this is Vk's fault?

Antwort
Aleksandr vor 8 Jahren

Hello, we, and our expansion has nothing to do with the download speed.

0
Fixed

No YouTube Audio File Name

hatahetahmad vor 8 Jahren • aktualisiert von Aleksandr vor 8 Jahren • 2

This is a great add-in to chrome but when i click "Download Playlist" it's give all the link I want but without file name in "YouTube Links"

Antwort
Aleksandr vor 8 Jahren

Hello, in order to help you better I need the following information.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Please give us more details.

0
Fixed

error ffmpeg

Jose Garcia vor 8 Jahren • aktualisiert von Aleksandr vor 8 Jahren • 5

Hola, cuando se descarga un archivo es en fomato ffmpeg que luego da error al abrir.


Me puede ayudar alguien


Antwort
Aleksandr vor 8 Jahren

Hello, thank you for contacting support in Savefrom.Net

This bug is known to us, we will try to fix in the nearby future.

0
Beantwortet

i can not unistall this app

bboynemesis100 vor 8 Jahren • aktualisiert von Aleksandr vor 8 Jahren • 2

please help me in unistal this app


Antwort
Aleksandr vor 8 Jahren

Hello, I need to know a name of your browser in order to help you with uninstalling.
Could you possibly help us and let us know what is the reason
you want to uninstall the extension from your computer?
Doesn’t it support your needs or you just didn’t like the extension itself?

Thanks. Your answer will help us to become better!

0
Beantwortet

Would like to suggest that a new feature that allow users to download minus 1 music from any video/website

bunkcoon vor 8 Jahren • aktualisiert von Aleksandr vor 8 Jahren • 2
Antwort
Aleksandr vor 8 Jahren

Hello, SaveFrom.net team will not leave your idea without attention.

Thanks for using our SaveFrom.net Helper

0
Beantwortet

It could be better if you support hotstar.com and voot.com

visalini225 vor 8 Jahren • aktualisiert von Aleksandr vor 8 Jahren • 2

It could be better if you support hotstar.com and voot.com



Antwort
Aleksandr vor 8 Jahren

Hello, Please, use our extension Video Downloader Pro: http://videodownloaderpro.net
Video Downloader Pro is a magic tool helping you download any media content from any website all over the Net.

Possibly, it will download from the website you want.

0
Beantwortet

unable to download hd videos from youtube

shayon vor 8 Jahren • aktualisiert von Aleksandr vor 8 Jahren • 2

from youtube

Antwort
Aleksandr vor 8 Jahren

Hello, in what format, and as you download a video?

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

Could you please send a few links you can't download. We will check it out.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1



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