1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
NO download
Hi, sorry but I can not download videos from youtube anymore! Says, server did not find. What to do? It has been month since this error!
Hello, Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Hello, this new version does not longer download videos from YouTube anymore .
I try to download from youtube, and it says no link found, and does not show any sign of me being able to download YouTube videos anymore.
Hello, Your OS.
Could you please send a few links you can't download. We will check it out.
Send screenshots.
can't download any video ever since December
Can't seem to download any video since a couple of days ago. Always return "link not found".
Hello, Your OS.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
Could you please send a few links you can't download. We will check it out.
Send the screenshot.
It can't find the link but the video is up and it is not youtube red
I looking up video and they say they can't find the link on any video and it's not youtube red
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
Thank you for contacting Savefrom.Net support !
Hello, in order to help you better I need the following information.
Please, let me know me the name and version of your browser and version of the extension,
all can be found using the following link: http://en.savefrom.net/user.php?info=1
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
Please give us more details.
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !
360p quality
I just want to download 360p video. When I see 720p video file; I want to change the video quality to 360p; but it is impossible to change
please help me
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
Thank you for contacting Savefrom.Net support !
Hello, in order to help you better I need the following information.
Please, let me know me the name and version of your browser and version of the extension,
all can be found using the following link: http://en.savefrom.net/user.php?info=1
Could you please send a few links.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
Customer support service by UserEcho
