Savefrom(EN) / SaveFrom.net

Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1

oder senden Sie eine nicht öffentliche Nachricht

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Beantwortet

does not work

vor 8 Jahren • aktualisiert von vor 7 Jahren • 2

Abstimmen

Antwort

vor 7 Jahren

Hello, please give us more details.

Fixed

NO me salen los enlaces en Facebook

vor 8 Jahren • aktualisiert von vor 7 Jahren • 2

Abstimmen

Antwort

vor 7 Jahren

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
Thank you for contacting Savefrom.Net support !

Fixed

I was trying to download the video clip of this link and I can't https://www.youtube.com/watch?v=UpHodrqHTIw&feature=share

vor 8 Jahren • aktualisiert von vor 7 Jahren • 2

I was trying to download the video clip of this link and I can't

Abstimmen

Antwort

vor 7 Jahren

Hello, Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

Please, give us some more details regarding this problem (no download button,
the button is not clickable, button is calling, but nothing happens).

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Beantwortet

BLOK CROME

vor 8 Jahren • aktualisiert von vor 7 Jahren • 2

NAVIGATEUR BLOK TOUT TEMP

Abstimmen

Antwort

vor 7 Jahren

Hello, please give us more details.

Beantwortet

Cannot download subtitles with the video?!!

vor 8 Jahren • aktualisiert von vor 7 Jahren • 4

I'm using safari, the latest version. I've installed 7.30 of savefrom. Here's the file where subtitles are not downloading: I can't read the other areas to fill in!?!?

Abstimmen

Antwort

vor 7 Jahren

Hello, Subtitles can only be downloaded if they are connected to a video and not created automatically.
You can download them via: http://en.savefrom.net or SaveFrom.net Helper (extension).
Subtitles can be downloaded in an xml format.

Fixed

Mozila 53 , SaveFrom 6.2 = do not download sounds

vor 8 Jahren • aktualisiert von vor 7 Jahren • 2

Mozila 53 , SaveFrom 6.2 = do not download sounds

Abstimmen

Antwort

vor 7 Jahren

Hello, Reinstall the extension after an older version is uninstalled. The current version is 7.31:

http://download.sf-helper.com/mozilla/helper_last.html

Fixed

у меня не скачиваеца

vor 8 Jahren • aktualisiert von vor 7 Jahren • 2

Abstimmen

Antwort

vor 7 Jahren

Здравствуйте, чтобы вам помочь, нам нужна от вас информация о вашем браузере и установленном расширении.
Подробно вы можете посмотреть здесь, скопировать, и прислать нам: http://ru.savefrom.net/user.php?info=1
Так же пришлите нам несколько ссылок на файлы которые у вас не скачиваются.

Спасибо за обращение в поддержку Savefrom.Net !