Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Fixed

SaveFrom.net-Helper doesn't work anymore with YouTube.

Nebioso Bahrohtto vor 8 Jahren • aktualisiert von Aleksandr vor 8 Jahren • 2

In Safari 7.1.7, SaveFrom.net-Helper 7.48 doesn't download anything from YouTube since two days now. Many other video sites still work.

Antwort
Aleksandr vor 8 Jahren

Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.
Best, SaveFrom.net Team

0
Beantwortet

Doesn't work with Safari 10.1.2

eugenedent vor 8 Jahren • aktualisiert von Aleksandr vor 8 Jahren • 4
Antwort
Aleksandr vor 8 Jahren

Hello, please give us more details.

0
Beantwortet

http://www.imooc.com/video/15740

mag1c_shen_09 vor 8 Jahren • aktualisiert von Aleksandr vor 8 Jahren • 2

cant download this site video

Antwort
Aleksandr vor 8 Jahren

Hello, Please, use our extension Video Downloader Pro: http://videodownloaderpro.net
Video Downloader Pro is a magic tool helping you download any media content from any website all over the Net.
Possibly, it will download from the website you want.

0
Beantwortet

issue

leechie112127 vor 8 Jahren • aktualisiert von Aleksandr vor 8 Jahren • 2

Latest Safari Version Latest MAC OS  have a problem downloading files from Google drive shared to me.

Antwort
Aleksandr vor 8 Jahren

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

0
Wird überprüft

i can't download

canerkurban91 vor 8 Jahren • aktualisiert von Aleksandr vor 8 Jahren • 1
Antwort
Aleksandr vor 8 Jahren

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

0
Beantwortet

Can't download from http://renewingyourmind.org/

Scarecrow22 vor 8 Jahren • aktualisiert von Aleksandr vor 8 Jahren • 2
  • Browser: Firefox 55.0 Windows 7
  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:55.0) Gecko/20100101 Firefox/55.0
  • Extension: ff-sf 7.47
Antwort
Aleksandr vor 8 Jahren

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net

Please, use our extension Video Downloader Pro: http://videodownloaderpro.net
Video Downloader Pro is a magic tool helping you download any media content from any website all over the Net.
Possibly, it will download from the website you want.

0
Fixed

After youtube updated , only the first 100 files will download in a playlist that contains more than 100 files..

Roderick Wade vor 8 Jahren • aktualisiert von Aleksandr vor 8 Jahren • 2
Antwort
Aleksandr vor 8 Jahren

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Send a link to a video playlist with more than 100 videos.
Antwort
Aleksandr vor 8 Jahren

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Please give us more details.

Send screenshots of how you download the video.

Antwort
Aleksandr vor 8 Jahren

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
Thank you for contacting Savefrom.Net support !

0
Beantwortet

Could the script can download vedio from youku.com?

Tony Han vor 8 Jahren • aktualisiert von Aleksandr vor 8 Jahren • 3

Could the script can download vedio from youku.com ( the top one vedio web site from china) ?


Antwort
Aleksandr vor 8 Jahren

Hello, Please, use our extension Video Downloader Pro: http://videodownloaderpro.net
Video Downloader Pro is a magic tool helping you download any media content from any website all over the Net.
Possibly, it will download from the website you want.



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