Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Wird überprüft

the download is too late i clicked the download button but the download is not starting when i wait for a minute the download just started

fire water vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 1
Antwort
Aleksandr vor 7 Jahren

Hello, extension or site Savefrom.Net provides a link for downloading, downloads a browser, the reason is most likely in it.

0
Wird überprüft

it does not work on vk site

Iakov khudiakov vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 1
Antwort
Aleksandr vor 7 Jahren

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Could you please send a few links you can't download. We will check it out.

Please, give us some more details regarding this problem (no download button,
the button is not clickable, button is calling, but nothing happens).


0
Wird überprüft

no option for idm please add it

dhanjuharman5 vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 1

now no option of idm downloader solve it


Antwort
Aleksandr vor 7 Jahren

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

0
Wird überprüft

kok gak bisa nonton semua videonya sih?

Az-zahra vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 1
Antwort
Aleksandr vor 7 Jahren

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

0
Danke

1 No. Site

Gun Esh vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 2
Antwort
Aleksandr vor 7 Jahren

Hi. Thanks for using our resources.

0
Wird überprüft

Firefox 55.0.03 SaveFrom.net 7.49 http://ok.ru/video/311197698690

viktorfast vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 1

Can not download video from http://ok.ru/video/311197698690

Antwort
Aleksandr vor 7 Jahren

Hello, Reinstall the extension after an older version is uninstalled:

http://download.sf-helper.com/mozilla/helper_last.html

0
Fixed

SaveFrom.net-Helper doesn't work anymore with YouTube.

Nebioso Bahrohtto vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 2

In Safari 7.1.7, SaveFrom.net-Helper 7.48 doesn't download anything from YouTube since two days now. Many other video sites still work.

Antwort
Aleksandr vor 7 Jahren

Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.
Best, SaveFrom.net Team

0
Beantwortet

Doesn't work with Safari 10.1.2

eugenedent vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 4
Antwort
Aleksandr vor 7 Jahren

Hello, please give us more details.

0
Beantwortet

http://www.imooc.com/video/15740

mag1c_shen_09 vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 2

cant download this site video

Antwort
Aleksandr vor 7 Jahren

Hello, Please, use our extension Video Downloader Pro: http://videodownloaderpro.net
Video Downloader Pro is a magic tool helping you download any media content from any website all over the Net.
Possibly, it will download from the website you want.

0
Beantwortet

issue

leechie112127 vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 2

Latest Safari Version Latest MAC OS  have a problem downloading files from Google drive shared to me.

Antwort
Aleksandr vor 7 Jahren

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.



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