Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Fast

It mostly shows No Links are found

suhailkhan ammu 3 8 år siden opdateret af Aleksandr 8 år siden 2
Svar
Aleksandr 8 år siden

Hello, Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information about your browser and extension.
You can find out this information on this page: http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

0
Fast

Browser: Safari 9.1.1; Extension: 6.4; Link: https://www.youtube.com/watch?v=KMEIhYafeyI

rfought001@neb rr com 8 år siden opdateret af Aleksandr 8 år siden 2

Yesterday download possible, today not possible.

Svar
Aleksandr 8 år siden

Hello, Reinstall the extension after an older version is uninstalled:

https://download.sf-helper.com/safari/helper_last.safariextz?ts=1467639832466

0
Besvaret

no sound on videos

Matilda Woodhouse 8 år siden opdateret af Aleksandr 8 år siden 2

The videos have no sound. They always worked fine. I use the site as I have Chromebook and the helper doesn't work on it

Svar
Aleksandr 8 år siden

Hello,

send a link to a video that you downloaded without sound.

In what capacity do you download?

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

0
Besvaret

No space left?

Aiden Wheeler 8 år siden opdateret af Aleksandr 8 år siden 4

It says I dont have any space left on my disk when I have 108 GB left? what do I do?

Svar
Aleksandr 8 år siden

Hello, Please, let us know what is the name of the program you are using for downloading videos?

0
Besvaret

00dc3af59e3612

john 8 år siden opdateret af Aleksandr 8 år siden 2

Why does not show the name of the song ?

00dc3af59e3612.mp3

Svar
Aleksandr 8 år siden

Hello, you're likely to use Google Chrome.

Visit Tampermonkey settings, including mode settings "Advanced"
click Downloads BETA, on Download Mode: browser api

Reload this TM should work.

0
Fast

el boton de descarga no parece en facebook pero si en youtube

Jorge Miguel Loayza Monasterio 8 år siden opdateret af Aleksandr 8 år siden 2

puedo mdescargar normalmente de youtube pero en facebook ya no aprarece la herramienta y no puedo descargar ningun video

poras es muy buena para yourube

favor denme una soluciuon

Svar
Aleksandr 8 år siden

Hello, The issue has already been fixed in the version 6.40.

Please update the extension or reinstall it from our website: http://en.savefrom.net/user.php

0
Fast

video facebook

Jobe 8 år siden opdateret af Aleksandr 8 år siden 2

Image 1094

Svar
Aleksandr 8 år siden

Hello, The issue has already been fixed in the version 6.40.

Please update the extension or reinstall it from our website: http://en.savefrom.net/user.php

0
Besvaret

proğramınız çalışmıyor link bulunamadı hatası veriyor

ددباش ددباش 9 år siden opdateret af Aleksandr 8 år siden 2
Svar
Aleksandr 8 år siden

Hello, Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information about your browser and extension.
You can find out this information on this page: http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

0
Fast

indirmek istediğimiz videoda baplantı mevcut değil yazıyor

Kürşat Düşlerülkesi Hataylı 9 år siden opdateret af Aleksandr 8 år siden 2
Svar
Aleksandr 8 år siden

Hello, in order to help you better I need the following information.
Please, let me know me the name and version of your browser and version of the extension,

all can be found using the following link: http://en.savefrom.net/user.php?info=1

Could you please send a few links you can't download. We will check it out.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

0
Fast

720p video are not able to download, the video after download are with poor quality.

wong 9 år siden opdateret af Aleksandr 8 år siden 2

although i choose to dl 720p video, the result came out are very poor.

Svar
Aleksandr 8 år siden

Hello, Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information about your browser and extension.
You can find out this information on this page: http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

Kundesupport af UserEcho