Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Besvaret

Fake Fake Site or prision

khan22 9 år siden • opdateret af Aleksandr 8 år siden • 2
Svar
Aleksandr 8 år siden

Hello, please give us more details.

0
Besvaret

safari 10

Frederick Malouf 9 år siden • opdateret af Aleksandr 8 år siden • 2

Does the extension work in Safari 10?

Svar
Aleksandr 8 år siden

Hello, and you have an extension does not work on Safari 10?

0
Ikke en bug

can't downloadhttps://youtu.be/VXEkoXgb4bI

chandra rayon 9 år siden • opdateret af Aleksandr 8 år siden • 2
Svar
Aleksandr 8 år siden

Hello, in order to help you better I need the following information.
Please, let me know me the name and version of your browser and version of the extension,

all can be found using the following link: http://en.savefrom.net/user.php?info=1

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

0
Fast

Youtube download button not appearing in my Firefox browser (50.0b1). (Savefrom.net helper version is 6.20)

faisalhar 9 år siden • opdateret af Aleksandr 8 år siden • 2

While attempting download any videos from youtube, the download button next to subscribe button is not appearing.

Svar
Aleksandr 8 år siden

Hello, Reinstall the extension after an older version is uninstalled. The current version is 6.70:

http://en.savefrom.net/user.php#helper_install

0
Besvaret

VK Downloading File Name (for Mac OS this time)

arayasg 9 år siden • opdateret af Aleksandr 9 år siden • 8

When I download video file from VK, I don't have the file name, just random number and letters.
("5571e40407.720.mp4" for example)

As there are hundred of files downloaded, it would better if this problem can be fixed so I don't have to waste time renaming all the files manually again.


My SaveFrom.net and Browser version:

  • Browser: Chrome 53.0.2785.116 (64 Bits) Mac OS 10.11.6 El Capitan
  • Extension: Chameleon 1.7.9 / SaveFrom.net Helper 6.65

It would be appreciate if you can help me fix this :) Thanks!

Svar
Aleksandr 9 år siden

Hello, Reinstall the extension after an older version is uninstalled. The current version is 6.70

The information how to install the extension to Google Chrome browser

can be found here: http://en.savefrom.net/faq.php#ext_inst_chrome

0
Besvaret

Microsoft Edge should be added as supported now (userscript method)

enigmaxg2 9 år siden • opdateret af Aleksandr 8 år siden • 2

Since TamperMonkey (userscript manager) is now available for Edge, Savefrom page shouldn't show the "Unfortunately, your browser does not support Savefrom.net Helper." anymore but offer the userscript option instead.

I have tried it by copying the script address from other browser, installing it and yeah, IT WORKS (I've downloaded a couple videos with it).

Svar
Aleksandr 8 år siden

Hello, thank you for contacting us.

In the future we will add this to the list of supported browser.

0
Besvaret

youtube video conversion to mp3 not completing and downloading in bytes/sec

Rupam Das 9 år siden • opdateret af Aleksandr 8 år siden • 2

youtube conversion to mp3 is slow in bytes per second ... on 10 mbps connection

Svar
Aleksandr 8 år siden

Hello, Any website or extension don’t effect on download speed.

0
Besvaret

Get downloading link in bulk

diep nguyen 9 år siden • opdateret af Aleksandr 8 år siden • 8

Hi,


I want to dowload in bulk. but the web olny allow to put 1 link. how i can put many link to get in bulk.

Svar
Aleksandr 8 år siden

Hello, Savefrom.Net extension downloads from Youtube playlist.

What and where do you want to download describe in more detail.

0
Besvaret

g710

أنإقة أخلاقي 9 år siden • opdateret af Aleksandr 8 år siden • 2
Svar
Aleksandr 8 år siden

Hello, please give us more details.

Svar
Aleksandr 8 år siden

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net



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