Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Besvaret

i can't pause video downloadig

mafruhabss 9 år siden opdateret af Aleksandr 8 år siden 2

couple of days ago the pause button of downloading was working, but now it's not working anymore. it's a hidden button now

Svar
Aleksandr 8 år siden

Hello, download takes place by the browser, look in the settings.

Update or reinstall it from our site.

0
Besvaret

Idea for additional resource to enable download from - fotostrana.ru

Kurt Klaus 9 år siden opdateret af Aleksandr 8 år siden 2

It would be just great if you would have the option to download pictures and videos from fotostrana.ru - it's like vkontakte but Ukrainian...thanks in advance...

Svar
Aleksandr 8 år siden

Hello, SaveFrom.net team will not leave your idea without attention.

Thanks for using our SaveFrom.net Helper

0
Fast

El titulo del video descargado por error lo pone "videoplayback"

riey 9 år siden opdateret af Aleksandr 8 år siden 2
Svar
Aleksandr 8 år siden

Hello, this extension has been fixed. Please, update or reinstall it from our site.

The latest version is 6.80: http://en.savefrom.net/user.php#helper_install

Thank you for using Savefrom.Net browser extension

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Fast

Cannot download a single video in Vk.com Oct 28 2016

Timothy 9 år siden opdateret af Aleksandr 8 år siden 2

Im using an apple computer, google chrome extension

Svar
Aleksandr 8 år siden

Hello.
Expansion corrected, update or reinstall from our site.
Current version 6.80: http://en.savefrom.net/user.php#helper_install

Thank you for using extension Savefrom.Net

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Fast

AYoutube downloading is not working

brocklanders87 9 år siden opdateret af Aleksandr 8 år siden 4

Iam using opera 41.0.2353.46 versoin

Save from net 6.76 version

When i am downloading any youtube video in 360p mp4 format instead of downloading it, Link opens in browser and starting playing the same video

Please fix it , having problem from two days

Svar
Aleksandr 8 år siden

Reinstall the extension after an older version is uninstalled:

https://addons.opera.com/addons/extensions/details/savefromnet-helper/?display=en

Svar
Aleksandr 8 år siden

Hello.
Expansion corrected, update or reinstall from our site.
Current version 6.80: http://en.savefrom.net/user.php#helper_install

Thank you for using extension Savefrom.Net

0
Besvaret

cannot display the progress of ongoing downloads

zashipink 9 år siden opdateret af Aleksandr 8 år siden 2

cannot display the progress of ongoing downloads

Svar
Aleksandr 8 år siden

Hello, in order to help you better I need the following information.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

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Tak

​Very useful service

Patricia Van Ness 9 år siden opdateret af Aleksandr 9 år siden 2

Congratulation, good job!


Svar
Aleksandr 9 år siden

Hi. Thanks for using our resources.

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Fast

redirect to google

currie_arthur 9 år siden opdateret af Aleksandr 8 år siden 2

windows 10 Mozilla Firefox 49.0.2
User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:49.0) Gecko/20100101 Firefox/49.0
Extension: ff-sf 6.75

Trying to download Hang On Sloopy ~

Youtube video

and get redirected here when I click the download button:

https://r2---sn-hjnoxu-txbe.googlevideo.com/videoplayback?mm=31&ip=72.172.113.241&mn=sn-hjnoxu-txbe&sparams=clen%2Cdur%2Cei%2Cgcr%2Cgir%2Cid%2Cinitcwndbps%2Cip%2Cipbits%2Citag%2Clmt%2Cmime%2Cmm%2Cmn%2Cms%2Cmv%2Cpl%2Cratebypass%2Crequiressl%2Csource%2Cupn%...
This happens on some but not all YouTube videos. Thanks for any help you can offer.

Svar
Aleksandr 8 år siden

Hello, thank you for contacting support in Savefrom.Net

This bug is known to us, we will try to fix in the nearby future.

0
Besvaret

dice q no se encuentra enlacees

rainiecl95 9 år siden opdateret af Aleksandr 8 år siden 2
Svar
Aleksandr 8 år siden

Hello, please give us more details.

Kundesupport af UserEcho