Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
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Besvaret

i have diffculties when downloading mp3 files

mrdwiprastiyo 8 år siden opdateret af Aleksandr 8 år siden 2
Svar
Aleksandr 8 år siden

Hello, in order to help you better I need the following information.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

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Besvaret

please add

KENAN Memmedli 8 år siden opdateret af Aleksandr 8 år siden 2

please add ''download 256 kbps acc'' files.

Svar
Aleksandr 8 år siden

Hello, our service downloads in the quality that is on the site.

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Fast

the tampermonkey is not working on dailymotion

mani 8 år siden opdateret af Aleksandr 8 år siden 2
Svar
Aleksandr 8 år siden

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.

Thank you for contacting Savefrom.Net support !

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Fast

Me he descargado las extensiones y no funciona, no me aprece ninguna opción para descargar un video directamente....

M J 8 år siden opdateret af JOSE ANTONIO GONZALEZ GARCIA 4 år siden 14

Me he descargado las extensiones y no funciona, no me aprece ninguna opción para descargar un vidoe directamente.... tengo

  • Browser: Chrome 56.0.2924 Windows 10

¿Que le pasa??


Svar
Aleksandr 8 år siden

Hello, in order to help you better I need the following information.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Could you please send a few links you can't download. We will check it out.

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Besvaret

free

Massimo de Cristofaro 8 år siden opdateret af Aleksandr 8 år siden 9

Hi,The web page says "free downloader"... But today the page asks for money !
You should not annouce a free function, then ask to be paid for: this is almosto a fraud and an ugly "trick". And it also a bad commercial strategy: how could I trust to pay a company that already changed on the fly ?
Please let me know how to have the free downloader, as stated in your web page.
Thank you
Regards https://www.youtube.com/watch?v=FTyWxcCo-lk

Svar
Aleksandr 8 år siden

Hello, Please, let us know what is the name of the program you are using for downloading videos?

Svar
Aleksandr 8 år siden

Hello, It’s not really clear why you are contacting us.

Could do possibly give me come more details? Thanks.

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Besvaret

i installed it and it installed just for google chrome and not for opera

nichiforalexandru7 8 år siden opdateret af Aleksandr 8 år siden 2
Svar
Aleksandr 8 år siden
0
Besvaret

из вконтакта перестал скачивать.

kon 8 år siden opdateret af Aleksandr 8 år siden 2

печаль. Видимо они просекли, потому что аудио скачивается, только такое в котором голос говорит, что нелья скачивать аудио.

Svar
Aleksandr 8 år siden

Здравствуйте, расширение починили, обновите или переустановите с нашего сайта.
Актуальная версия 7.11: http://ru.savefrom.net/user.php?vid=387#helper_install

Спасибо что пользуетесь расширением Savefrom.Net

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Fast

no me deja descargar mas de dos cosas

Daniel Ontaneda 8 år siden opdateret af Aleksandr 8 år siden 2
Svar
Aleksandr 8 år siden

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.

Thank you for contacting Savefrom.Net support !

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Fast

no completa la descarga

rafa101077 8 år siden opdateret af Aleksandr 8 år siden 2

como puedo solucionar

Svar
Aleksandr 8 år siden

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.

Thank you for contacting Savefrom.Net support !

Kundesupport af UserEcho