Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Under vurdering

No puedo descargar los videos

claudianeyliana 6 år siden opdateret af Aleksandr 6 år siden 1
Svar
Aleksandr 6 år siden

Estimado cliente:
Para ofrecerle ayuda de manera más eficaz, necesitamos disponer de los siguientes datos.
Por favor, copie y envíenos la información especificada aquí: http://es.savefrom.net/user.php?info=1

Envíenos, por favor, un par de enlaces de los vídeos que no puede descargar «para probar»
0
Under vurdering

no puedo descargar desde mi Mac de youtube

barriletecosmicovicent 6 år siden opdateret af Aleksandr 6 år siden 3
Svar
Aleksandr 6 år siden

Hello, before downloading a video, hold down the <Alt> button and then the download button.

0
Under vurdering

Gearbest page appearing after I start downloading https://youtu.be/hXzLfPAEhbw. Please help to sort it out. Thanks

mega1808 6 år siden opdateret af Aleksandr 6 år siden 1
Svar
Aleksandr 6 år siden

Hello, please, send us more details regarding the problem.

0
Besvaret

Safe from Net is missing in the browser

Wolfgang Bauer 6 år siden opdateret af Aleksandr 6 år siden 8

Hallo.

Windows 10 Pro 64bit
SFHelper-Setup-
[476a1d67d9529832 # 308 #]. Exe from https://en.savefrom.net/ is
installed. The helper icon is not in the browser Firefox Quantum 61.0.1
(64-bit) and [Download] button not in YouTube.

regards
Svar
Aleksandr 6 år siden

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

For the better understanding it'll be great to see a screenshot with the error. 
0
Under vurdering

Baixando arquivo em duplicidade

Luiz Gilberto Cesarin 6 år siden opdateret af Aleksandr 6 år siden 1
Svar
Aleksandr 6 år siden

Hello, please, send us more details regarding the problem.

0
Under vurdering

can't download videos with Safari version 11.1.2. Is savefrom.net version 7.74 not compatible with safari version?

jenniferyu 6 år siden opdateret af Aleksandr 6 år siden 1

I downloaded waveform.net version 7.74 to Safari 11.1.2, but the downloading is unsuccessful.  It just stuck at the youtube site. Before it used to be pretty smooth, but it does not work this time. Please help. 

Svar
Aleksandr 6 år siden

Hello, before downloading a video, hold down the <Alt> button and then the download button.

0
Under vurdering

my mac book pro not download for you tube

patelbrijesh7772 6 år siden opdateret af Aleksandr 6 år siden 1

my mac book pro not download for you tube

Svar
Aleksandr 6 år siden

Hello, most likely you have Safari.

Before downloading a video, hold down the <Alt> button and then the download button.

0
Under vurdering

descargar desde yutube

lo quiero descargar 6 år siden opdateret af Aleksandr 6 år siden 1
Youtube video
Svar
Aleksandr 6 år siden

Hello, please, send us more details regarding the problem.

Svar
Aleksandr 6 år siden

Hello, please, send us more details regarding the problem.

For the better understanding it'll be great to see a screenshot with the error. 

What is your Operating System?

What’s your country?

How is the name of your browser?

Svar
Aleksandr 6 år siden

Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.

Kundesupport af UserEcho