Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Fòrum: Savefrom(EN)
0
Fixed

Error / typo in the German translation of the help-text of your embedded links

Michael Müller fa 12 anys • updated by Maksym fa 12 anys • 1

Hi there,
there's an error / typo in the German translation of the help-text of your embedded links. Currently it says "Hohlen Sie sich einen direkten Link". But it should be "Holen Sie sich einen direkten Link" (the word "hohl" would mean "hollow", while "holen" means "take", what you surely intended to write).
Regards,
Michael

Answer
Maksym fa 12 anys

Thank you, for your help.

0
Declined

Add Viki.com

Chitoge Ichijo fa 9 anys • updated by Aleksandr fa 9 anys • 2

Amazing site! I love it and i use it frequently but you should add methods to download from www.Viki.com as well :) thankyou and please please support Viki.com

Answer
Aleksandr fa 9 anys

Hello, SaveFrom.net team will not leave your idea without attention.

Thanks for using our SaveFrom.net Helper

0
Fixed

safari collapsed

Roberto Scaruffi fa 10 anys • updated by Aleksandr fa 10 anys • 4
savefromnet has blocked my safari. I cannot use it any more and I cannot reinstall it without the savefrom net arrow. Each time I reinstall it, it is reinstalled with the savefronnet arraw and it refuses to run (it immediately collapses).
Answer
Aleksandr fa 10 anys
Hello.
What is your browser version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1
What Antivirus do you use?
0
Fixed

daily i have to run this programme on my laptop, and next day it is not there

Jawad Khan fa 9 anys • updated by Aleksandr fa 9 anys • 2

there is some problem as ver next day download option is not there

Answer
Aleksandr fa 9 anys

Hello, in order to help you better I need the following information.
Please, send me the information listed here:

http://en.savefrom.net/user.php?info=1

Answer
Aleksandr fa 10 anys
Здравствуйте, подскажите, каким провайдером вы пользуетесь.
Пришлите скрин ошибки.
0
Completat

vk.com not downloading anything from audio

Москаленко Максим fa 12 anys • updated by Maksym fa 12 anys • 0

Subj.

Answer
Maksym fa 12 anys
0
Fixed

Not downloading from vimeo. I tested on firefox, chrome and opera.

Felipe Hackner fa 11 anys • updated by Лемур fa 11 anys • 1
Used the latest versions on everything. It worked the first day I tried and was really, really happy.
Next day, nope :(
0
Respost

Why are the videos that I download only in mono?

Anthony Giranda fa 11 anys • updated by Aleksandr fa 10 anys • 2
Answer
Aleksandr fa 10 anys
Hi. Check the settings on your computer.
0
Fixed

it's not working on youtube subscriptions feed page

sdsucks fa 10 anys • updated by Aleksandr fa 9 anys • 2

browser independent, i don't see the button on my subscriptions page.
it still works on channel pages

Answer
Aleksandr fa 9 anys
Hello. The error will be corrected in the next version.
0
Respost

Why I could not play the .OPUS audio files

Song Verne fa 10 anys • updated by Aleksandr fa 10 anys • 2
Thanks For your works! Why I could not play the .OPUS audio files by any program such as the latest foorbar2000 on win7? Just looks like a wrong file T-T
Answer
Aleksandr fa 10 anys
Hi, we provide links that are on the site.


Customer support service by UserEcho