Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Fòrum: Savefrom(EN)
0
Respost

Chrome extension helper_last.crx infected with malware DealPly

Eric50 fa 11 anys • updated by Aleksandr fa 10 anys • 2

includes\advisor-sf.js loads http://i.mgicinjs.info/mgicin/javascript.js which calls DealPly malware. This site is not to be trusted.

Answer
Aleksandr fa 10 anys
Hello. Disconnect Advisor settings.
0
Respost

Tidak dapat mendownload lagi. Mengapa?

Adiba Qonita Zahroh fa 11 anys • updated by Aleksandr fa 11 anys • 2
Mengapa sekarang saya tidak dapat mengunduh video dari vevo atau akun smtown. https://www.youtube.com/watch?v=J-h0kAl1cbc Padahal waktu pertama kali saya menggunakan situ unduh ini, saya dapat mengunduh video yang di upload di akun akun tersebut.
Answer
Aleksandr fa 11 anys
Hi. We'll try to fix ASAP.
0
Fixed

my.mail.ru download isn´t working

huck fa 11 anys • updated by Aleksandr fa 11 anys • 3
Answer
Aleksandr fa 11 anys
Hello.give the links that you couldn't download.
What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1

0
Respost

How to play videos together

Janet Jones fa 11 anys • updated by Aleksandr fa 11 anys • 2
How do I play 3 or 4 videos in order? I would like to put them in a file and in the order I would like then click play. Is this possible?
Answer
Aleksandr fa 11 anys
Hey, the name of the website where you want to download a play list?
0
Fixed

Imposible descargas de vídeos de FACEBOOK

Frankie Berti fa 10 anys • updated by Aleksandr fa 10 anys • 2

Que pasa no puedo descargar un video de Facebook o es que esto es puro cuento?

Answer
Aleksandr fa 10 anys

Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1
Please, send us links for files, which can't be downloaded.

Do you download via the extension SaveFrom.net Helper or the
website SaveFrom.net?

0
Fixed

Youtube no work anymore :(

Valentin Rosciano fa 13 anys • updated by Aleksandr fa 11 anys • 2
so... since monday youtube music videos no work anymore... i think is a legal right problem :(

Answer
Aleksandr fa 11 anys

Please specify additional data:

address of the page (URL) from where you try to download the file.

version of your browser?

version of the extension?

http://en.savefrom.net/user.php?info=1


0
Respost

Can't download Chrome add-on

Patrick Stewart fa 12 anys • updated by Aleksandr fa 11 anys • 2
0
Fixed

not working on vevo page

Boy Tigasin fa 13 anys • updated by Aleksandr fa 11 anys • 3
not working on youtube vevo page please update!

Answer
Aleksandr fa 11 anys

What browser do you use?

If you use FireFox, please, update the extension to 1.86.1 or later.

https://addons.mozilla.org/en-US/firefox/addon/savefromnet-helper/versions/


0
Fixed

very disappointed . savefrom,net wont download anything from firefox browser

Brett Peake fa 13 anys • updated by Aleksandr fa 11 anys • 2
Answer
Aleksandr fa 11 anys

Hello, please, update the extension to 1.86.1 or later.

https://addons.mozilla.org/en-US/firefox/addon/savefromnet-helper/versions/


0
Fixed

Yandex.browser not find links on youtube

Роман Радецкий fa 11 anys • updated by Aleksandr fa 10 anys • 2

Расширение для Яндекс.броузер перестало находить ссылки для скачивания с youtube. Пару дней назад работал нормально. Теперь пусто. Пичалька(

Answer
Aleksandr fa 10 anys
Здравствуйте, для более эффективной помощи мне нужна следующая информация.
Подскажите версии браузера и установленного помощника, их можно узнать пройдя по ссылке: http://ru.savefrom.net/user.php?info=1
Пришлите ссылку на видео которое не можете скачать.


Customer support service by UserEcho