Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Fòrum: Savefrom(EN)
0
Respost

Latest update fail! Wont download anything!!! Please fix this!

msheske19 fa 10 anys • updated by Aleksandr fa 10 anys • 2
Answer
Aleksandr fa 10 anys

Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

0
Respost

Soundcloud Album Art

Captain Price fa 10 anys • updated by Aleksandr fa 10 anys • 2

I want the extension to download the album art (with the song and attach them) which belong to the songs in soundcloud. Is it possible. I think it would be a good feature. Its nice to see a pic in the phone which relates the music. Otherwise you guys rock. Amazing extension.

Answer
Aleksandr fa 10 anys

Hello, no, you can not download the cover extension.

0
Respost

Google no responde. Quieres reiniciarlo? pero si sigue funcionando

andressanchezjose as fa 10 anys • updated by Aleksandr fa 10 anys • 2

a cada rato me dice si quiero reiniciarlo

Answer
Aleksandr fa 10 anys

Hello, in order to help you better I need the following information.
Please, send me the information listed here:

http://en.savefrom.net/user.php?info=1

0
Respost

don't download from periscope, younow, keek, anyway many streams sites

topz_117 fa 10 anys • updated by Aleksandr fa 10 anys • 2
Answer
Aleksandr fa 10 anys

Hello, please give us more details.

0
Fixed

Doesn't download facebook videos :(

Safooy fa 10 anys • updated by Aleksandr fa 10 anys • 2

Yesterday it was downloading facebook videos but now I can't

Answer
Aleksandr fa 10 anys

Hello, in order to help you better I need the following information.
Please, send me the information listed here:

http://en.savefrom.net/user.php?info=1

Please, send to me a link to a video that will not be downloaded.

Do you download via the extension SaveFrom.net Helper or the

website SaveFrom.net?

0
Respost

Remove video without audio

vj parmar fa 10 anys • updated by Aleksandr fa 10 anys • 2

is there any use ofis there any use of a video without audio. why you showing that option. i lost my lots of data in mute video.

Answer
Aleksandr fa 10 anys

Hello, if you do not need the video without sound, do not download it.

In the Select which clearly indicated there is a video with sound and what not.

0
Respost

Accy Man

gooshywarsh@waccyman net fa 10 anys • updated by Aleksandr fa 10 anys • 2

This is free...right?

Answer
Aleksandr fa 10 anys

Hello,extension absolutely free:

http://en.savefrom.net/user.php

0
Respost

It says no links found

himanshukachhela007 fa 10 anys • updated by Aleksandr fa 10 anys • 2

Browser: Chrome 50.0.2661 Windows 8.1 User Agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/50.0.2661.102 Safari/537.36 Extension: userjs-chrome 5.97.2

Answer
Aleksandr fa 10 anys

Hello, reinstall the expansion before removing the previous, current version 6.25.2

The information how to install the extension to Google Chrome browser

can be found here: http://en.savefrom.net/faq.php#ext_inst_chrome

0
Respost

mobil youtube de coğu vido da indirme bağlantısı yok

mustafa kerem tanrıverdi fa 10 anys • updated by Aleksandr fa 10 anys • 3

mobil youtube de coğu vido da indirme bağlantısı yok diyor

Answer
Aleksandr fa 10 anys

Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

Do you download via the extension SaveFrom.net Helper or the

website SaveFrom.net?

0
Respost

how do i uninstall this from safari?

ineedhelp fa 10 anys • updated by Aleksandr fa 10 anys • 3

savefrom.net helper doesn't show in my extensions. what should i do? please answer asap thanks! :)

Answer
Aleksandr fa 10 anys

Hi, check out this video:



Customer support service by UserEcho