Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Fixed

la decargas en vk.com demoran mucho o simplemente no descargan

danielahalabi fa 9 anys updated by Aleksandr fa 8 anys 2

ayuda no descanga la musica, el sistema es muy lento, o simplemente no descarga

Answer
Aleksandr fa 8 anys

Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

0
Respost

Hola ,Imposible bajarla , gracias

ciscu fa 9 anys updated by Aleksandr fa 8 anys 2

Hola , no puedo bajar esta pelicula , no encuentro nada donde pueda , alguien puede ayudarme?

Answer
Aleksandr fa 8 anys

Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

Do you download via the extension SaveFrom.net Helper or the

website SaveFrom.net?

0
Respost

dire staist

lamima mohamed fa 9 anys updated by Aleksandr fa 8 anys 2

dire strais
Answer
Aleksandr fa 8 anys

Hello, please give us more details.

0
Fixed

No links were found

zgu666 fa 9 anys updated by Aleksandr fa 8 anys 6

All youtube videos show this error msg. "No links were found"

Browser: Chrome 50.0.2661.94 m

SaveFrom.net helper: 6.15.2
Answer
Aleksandr fa 8 anys

Hello. Reinstall the extension, remove the Tampermonkey extension and
Install SaveFrom.net Helper again.
How to install the extension to Google Chrome browser read here:

http://en.savefrom.net/faq.php#ext_inst_chrome

0
Respost

качает как all files а не mp3

shvartsurr fa 9 anys updated by Aleksandr fa 8 anys 2

качает как all files а не mp3

Answer
Aleksandr fa 8 anys

Здравствуйте, для более эффективной помощи мне нужна следующая информация.
Подскажите название и версии браузера, а так же версию расширения,

данную информацию можно узнать пройдя по ссылке: http://ru.savefrom.net/user.php?info=1

Пришлите пару ссылок на файлы которые скачиваются у вас не в мр3.

Answer
Aleksandr fa 8 anys

Здравствуйте, скорее всего вы пользуетесь браузером Google Chrome.
Зайдите в настройки Tampermonkey, включите режим настройки «продвинутый»,
пункт Downloads BETA, дальше Download Mode: browser api

Перезагрузить ТМ, должно работать.

0
Respost

i cant download ,i installed safe from extension but i cant

madumali fa 9 anys updated by Aleksandr fa 8 anys 2
Answer
Aleksandr fa 8 anys

Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

0
Respost

l want to download videos any time

rockson Kipayeni fa 9 anys updated by Aleksandr fa 8 anys 2
Answer
Aleksandr fa 8 anys

Hello, please give us more details.

0
Fixed

I can't download anything from VKontacte, I click the arrow and nothing happens. I tried reloading the page, turning the extension off and on - nothing helps. It had been working fine for a few months before.

polina_lelyukh fa 9 anys updated by Aleksandr fa 8 anys 4

I can't download anything from VKontacte, I click the arrow and nothing happens. I tried reloading the page, turning the extension off and on - nothing helps. It had been working fine for a few months before.

Answer
Aleksandr fa 8 anys

Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

0
Respost

I had this download / extension before and it worked great I love the green arrow. but i had an issue with my computer and did a system recovery and now I tried downloading this helper again and I can download it but it will not open. please help

Robert Haywood fa 9 anys updated by Aleksandr fa 8 anys 4

I loved how this worked but i had to do a factory reset and add new secureity to my computer, (AVG) so now i tried to download this set up once again and It downloads but i can not open it and make it start working please help. I love to download videos

Answer
Aleksandr fa 8 anys

Hello, here are direct links to the expansion unit.


Google Chrome. First 1 then 2.
1. Install the extension Chameleon: https://chrome.google.com/webstore/detail/chameleon/dmpojjilddefgnhiicjcmhbkjgbbclob?hl=en-US

2. Install the extension Savefrom.Net: https://addons.opera.com/en/extensions/details/savefromnet-helper/?display=en