Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Fòrum: Savefrom(EN)
Answer
Aleksandr fa 7 anys

Hello, extension or site Savefrom.Net provides a link for downloading, downloads a browser, the reason is most likely in it.

0
Under review

it does not work on vk site

Iakov khudiakov fa 7 anys • updated by Aleksandr fa 7 anys • 1
Answer
Aleksandr fa 7 anys

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Could you please send a few links you can't download. We will check it out.

Please, give us some more details regarding this problem (no download button,
the button is not clickable, button is calling, but nothing happens).


0
Under review

no option for idm please add it

dhanjuharman5 fa 7 anys • updated by Aleksandr fa 7 anys • 1

now no option of idm downloader solve it


Answer
Aleksandr fa 7 anys

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

0
Under review

kok gak bisa nonton semua videonya sih?

Az-zahra fa 7 anys • updated by Aleksandr fa 7 anys • 1
Answer
Aleksandr fa 7 anys

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

0
Thanks

1 No. Site

Gun Esh fa 7 anys • updated by Aleksandr fa 7 anys • 2
Answer
Aleksandr fa 7 anys

Hi. Thanks for using our resources.

0
Under review

Firefox 55.0.03 SaveFrom.net 7.49 http://ok.ru/video/311197698690

viktorfast fa 7 anys • updated by Aleksandr fa 7 anys • 1

Can not download video from http://ok.ru/video/311197698690

Answer
Aleksandr fa 7 anys

Hello, Reinstall the extension after an older version is uninstalled:

http://download.sf-helper.com/mozilla/helper_last.html

0
Fixed

SaveFrom.net-Helper doesn't work anymore with YouTube.

Nebioso Bahrohtto fa 7 anys • updated by Aleksandr fa 7 anys • 2

In Safari 7.1.7, SaveFrom.net-Helper 7.48 doesn't download anything from YouTube since two days now. Many other video sites still work.

Answer
Aleksandr fa 7 anys

Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.
Best, SaveFrom.net Team

0
Respost

Doesn't work with Safari 10.1.2

eugenedent fa 7 anys • updated by Aleksandr fa 7 anys • 4
Answer
Aleksandr fa 7 anys

Hello, please give us more details.

0
Respost

http://www.imooc.com/video/15740

mag1c_shen_09 fa 7 anys • updated by Aleksandr fa 7 anys • 2

cant download this site video

Answer
Aleksandr fa 7 anys

Hello, Please, use our extension Video Downloader Pro: http://videodownloaderpro.net
Video Downloader Pro is a magic tool helping you download any media content from any website all over the Net.
Possibly, it will download from the website you want.

0
Respost

issue

leechie112127 fa 7 anys • updated by Aleksandr fa 7 anys • 2

Latest Safari Version Latest MAC OS  have a problem downloading files from Google drive shared to me.

Answer
Aleksandr fa 7 anys

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.



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