1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !
Chameleon installation failed
Hello,
I try to install chameleon on my Chrome browser but it fail. Then, i can't install the crhome extension of Sfrom.net
Hello, there is a second way to install in the Google Chrome browser.
Install the extension here in these links.
Google Chrome. First 1 then 2.
1. Tampermonkey black: https://chrome.google.com/webstore/detail/tampermonkey/dhdgffkkebhmkfjojejmpbldmpobfkfo?hl=en
2. Savefrom.Net: https://download.sf-helper.com/chrome/helper.user.js?ts=1455972944179
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
please add downloads from voot.com
Voot.com is a popular website for TV channels.
It would be helpful if you provide us downloads from this website.
Hello, Please, use our extension Video Downloader Pro: http://videodownloaderpro.net
Video Downloader Pro is a magic tool helping you download any media content from any website all over the Net.
Possibly, it will download from the website you want.
https://vk.com/audios447248319
I can not get downloaded since vk! no arrow appears ...
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
cannot download video from facebook
firefox 55.0.3
helper 7.49
https://www.facebook.com/defox.tedukapy/videos/10159514543190601/
there's no green arrow, no link, nothing after clicking update links.
the website says there are no links.
also I can't read Russian, so I don't know what most of this window is about o.o
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Send a link to the video that is available for viewing.
Skillshare Video
Can you add new resource Skillshare.com to video downloader?? Sorry for my poor English. Thank You
Hello, Please, use our extension Video Downloader Pro: http://videodownloaderpro.net
Video Downloader Pro is a magic tool helping you download any media content from any website all over the Net.
Possibly, it will download from the website you want.
misses youtube vertical 4K60p formats(f272)
misses vertical 4K60p format(2160x3840@60fps).
detects horizontal 4K60p(3840x2160@60fps) just fine though.
Links;
horizontal:
vertical:
Hello, the extension does not download video in this format, for this there is a program Ummy Video Downloader:
Hello, extension or site Savefrom.Net provides a link for downloading, downloads a browser, the reason is most likely in it.
Customer support service by UserEcho
