Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
-1
Under review

can not download mp3

isidorpavlovi1 6 ár síðan • updated by Aleksandr 6 ár síðan • 1
Answer
Aleksandr 6 ár síðan

Hello, in order to download MP3 from Youtube you need to install our program Ummy Video Downloader,
Also with the help of it you can download videos in high quality with sound: https://videodownloader.ummy.net

-1
Under review

the site no longer works

prashant 6 ár síðan • updated by Aleksandr 6 ár síðan • 1

I can't download videos. I'm using firefox esr on kali linux 2016.2. The plugin is really useless. It never worked. You really need to work on this site.

Answer
Aleksandr 6 ár síðan

Hello, Could you please send a few links you can't download. We will check it out.

For the better understanding it'll be great to see a screenshot with the error.

-1
Under review

video indirmiyor

Caner Kurban 6 ár síðan • updated by Aleksandr 6 ár síðan • 1
Answer
Aleksandr 6 ár síðan

Merhaba, lütfen sorununuzu daha ayrıntılı olarak tanımlayın.

-1
Under review

repeat

fattahi_lj 6 ár síðan • updated by Aleksandr 6 ár síðan • 1

thanks for helping but why it repeats downloading firs file instade of that one we need

Ex: I  want to download afghanstar episode 7 but episode 1 get start to downlod

Answer
Aleksandr 6 ár síðan

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

-1
Under review

No music download on the www.ok.ru

walkais 6 ár síðan • updated by Aleksandr 6 ár síðan • 1

No music download on the www.ok.ru (Opera browser)

Answer
Aleksandr 6 ár síðan

Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.
Best, SaveFrom.net Team

-1
Under review

It just plays the video just damn fix it it annoys everyone

TechMessage 6 ár síðan • updated by Aleksandr 6 ár síðan • 1
Answer
Aleksandr 6 ár síðan

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

-1
Under review

Mp3 easy download

dhal singh 6 ár síðan • updated by Aleksandr 6 ár síðan • 1

Pls add mp3 download options

Answer
Aleksandr 6 ár síðan

Hello, In order to download MP3 from YouTube you need to instal our Ummy Video Downloader. This useful tool will help you download
both HD and MP3 from YouTube: http://videodownloader.ummy.net

Answer
Aleksandr 7 ár síðan

Hello, Could you please send a few links you can't download. We will check it out.

Please send a screenshot of the error.

-1
Answered

Cant download

Ashleigh McKown 7 ár síðan • updated by Aleksandr 7 ár síðan • 2

WHY WILL IT NOT LET ME DOWNLOAD DIXIE CHICKS!!!!!!!! its the only artist ive encountered that wont allow me to save 

Answer
Aleksandr 7 ár síðan

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

-1
Fixed

Facebook download doesn't work

AciMarina 7 ár síðan • updated by Aleksandr 7 ár síðan • 2

  • Browser: Firefox 50.0 Windows 10
  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:50.0) Gecko/20100101 Firefox/50.0
  • Extension: ff 6.20

Answer
Aleksandr 7 ár síðan

Hello, Reinstall the extension after an older version is uninstalled. The current version is 6.95:

http://en.savefrom.net/user.php#helper_install



Customer support service by UserEcho