- Savefrom(EN)
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Bugs
I can't download anything from VKontacte, I click the arrow and nothing happens. I tried reloading the page, turning the extension off and on - nothing helps. It had been working fine for a few months before.
I can't download anything from VKontacte, I click the arrow and nothing happens. I tried reloading the page, turning the extension off and on - nothing helps. It had been working fine for a few months before.
Answer
Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1
Please, send us links for files, which can't be downloaded.
- Browser: Chrome 50.0.2661 Windows 7
- User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/50.0.2661.94 Safari/537.36
- Extension: userjs-chrome 6.20.2
Reinstall the expansion.
Remove the Tampermonkey extension andInstall SaveFrom.net Helper again.
Install the extension here in these links.
Google Chrome. First 1 then 2.
1. Install the extension Chameleon: https://chrome.google.com/webstore/detail/chameleon/dmpojjilddefgnhiicjcmhbkjgbbclob?hl=en-US
2. Install the extension Savefrom.Net: https://addons.opera.com/en/extensions/details/savefromnet-helper/?display=en
Customer support service by UserEcho
Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1
Please, send us links for files, which can't be downloaded.